Question about Microsoft Zune JS8-00001 Digital Media Player

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Broken Zune 30gb lcd's

What's this about Microsoft/Zune not responding to their broken screens problems. I am on hold now with Zune finding if this is true or bogus. Is there a class action going on. Thx

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  • Kitascredit Mar 04, 2009

    Zune just a black screen like the leap year bug - happened again right before Valentine's day the second time. I would like to join the class action against them. I have called them many times too! Frustrating. sweetpeay1979@aol.com

  • Anonymous Apr 20, 2009

    my lcd is broken



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Http://www.rapidrepair.com has these too: http://www.rapidrepair.com/shop/zune-parts.html

Posted on Mar 25, 2009

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Same thing happened here. They wouldn't do a thing except repair for over $100!!!

After some research I purchased a new screen from http://www.RepairsUniverse.com

Under half the price Microsoft wanted, and they provided fitting instructions.

So far, so good screen has lasted longer than the original!

Posted on Jul 31, 2008

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I am an attorney with a consumer protection / class action law firm in North Brunswick, NJ.

We are currently investigating a potential class action lawsuit against Microsoft for an alleged manufacturing defect in the Microsoft Zune.

If you or someone you know has experienced this alleged manufacturer’s defect, or have information you believe could be helpful to the investigation, you may be eligible to join our investigation. Please call Galex Wolf, LLC at (732) 257-0550 or e-mail your name, contact information, and circumstances to info@galexwolf.com.

Thank you.

Posted on Mar 14, 2008

Same thing happened to me and they wont do crap.

Posted on Feb 21, 2008

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They will NOT give you a refund, they will NOT swap units with you. you're stuck... I've yet to hear of a class action lawsuit... and quite frankly their little lawyers covered their behinds on this one... So sorry.

i would like to note that on the 80 gig units they did change the layout so screen breakage isn't from the battery anymore

Posted on Feb 06, 2008

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Hi,

I had same problem. After lots of research I got my screen from http://www.repairsuniverse.com.

The price of the screen was half the price of the previous post and they included full instructions how to fit which for me we're a god send!

Paul

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