Question about SanDisk Sansa e250 MP3 Player

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Frequently resets to load screen

Ok.. I was trying to format and fix a friend's e250 mp3 player, he said it would not allow him to play music. I took the player home with me and connected it to my computer to format. It picked up the device as an added drive as it should so I clicked to format it. It starts the format, but within a few seconds it goes back to the SanDisk load screen, furthermore it no longer is recognized to be connected. It does this repeatedly every 30 seconds(aprox.). When disconnected physically from the computer the video, FM tuner and photo option works as it should, but upon trying to play a track from his downloaded music selection it returns to the SanDisk load screen.

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Run the recovery tool from the SanDisk website. Make sure you select "format" when prompted.

You need to put the device into "recovery mode" before you run the tool.

- Turn the device off (hold power for 20 seconds)
- Slide the hold switch into "hold" position.
- Press and hold the "record" button while connecting it to your computer. Keep holding the "record" button until you see the "new hardware found" on your computer.

Then run the recovery tool. Select format when prompted.

Please RATE my solution at the bottom.

Best of Luck.

Posted on Nov 20, 2007


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