Question about Microsoft Xbox 360 Console

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Will not read any discs put into the console

When i insert a game, movie, CD, or etc. all i get is open tray at the dashboard. Ive cleaned out everything and dont know what else to do please help.

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Tried removing the HDD of your console, there might be corrupted files installed in the HDD preventing the console playing the game discs.

Posted on Jul 23, 2009

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Keeps saying open tray when any game is inserted,and wont rip discs to hard drive


To solve this open tray problem

Inspect and clean your disc Take a close look at the bottom side of your game, movie, or music disc (the side without a label or image). Are there scratches? Excessive scratches or smudges can prevent your console from reading the disc. Clean your disc.....

Hold the disc by the edges without touching the top or bottom surfaces. Using a soft, clean, slightly damp cloth, lightly wipe from the center of the disc outward.

· Note Use ONLY water to clean the disc.

· Once the disc is clean, load the disc into your console and see if the disc plays.

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My Xbox 360 isn't reading any discs. Games nor Movies. When i put either in the game console it tells me to open the tray because it didn't read.by the way it makes a funny noise when it tries to read the...


take out the cd. close the tray with no disk in it. let it read till it says open tray
open and close it like 3 times with tha method mentioned above with out the disk. then put the disk back in and it will probly work.
sometimes the system turns dumb and u haft to remind it to reconize when there is actally no disk.

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The way to fix this is to open the disk tray and blow inside for about thirty seconds getting the dust out of the way of the laser also blow across the disc tray and the surface of the disk. Then keep closing and opening the tray and it will start to read hopefully. if this does not work go out and buy a disc cleaner. it looks like a disc with sponges on it and when you insert it into the console it cleans the inside for you. Sources: i am going through it right now internet my personal experience

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Console is not reading disc-when inserted it says open tray, any ways to fix it please?


Hmmm....have you just bought this game/movie? if you have you might have a blank disc or to much film this film is added on disc and if theres too much on there it wont play it will act as there is nothing in your disc tray so if the film is the problem take windex and clean it real good then if it doesnt work you might have a blank disc this is very rare but it does happen ive had this happen on a movie and i see someone at gamestop occasionally who complains about a blank disc. hope this helps.

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You can try to Clean with dvd cleaning kits...if doesn´t work..the only way fix is to disassemble the 360 and force the dvd laser adjusting the micro pot...located under the laser unit..But you will loose warranty and I think that the best way is to send your game console to microsoft...what hurts is that $140,00 you can buy 02 or even 03 xbox drives on ebay. Choose the best way! Good Luck!

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This most likley a weak laser .
8 mw 633 nm laser diodes fail in stages
as they get weaker the cd ups voltage
to the laser diode till you get to full gain, affter that
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there cheap 30.00-40.00 and not too
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2 Answers

Open tray and insert disk


Try cleaning the disc head, or the laser piece. A cleaner disc can be bought at most stores, or online.

Jun 02, 2009 | Microsoft Xbox 360 Console

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Wont play/read any xbox games


1 dirty lens
2 dirty disc
3 programme error

1 i think the xbox cleans its own lens but check the manual if not get a good lens cleaner.

2 clean the disc always clean your discs after and before you use them.

3 take off your hard drive and any memory cards and reset xbox to factory settings

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Open tray close tray reading open tray


call xbox customer support at 1-800-4MY-XBOX

Jan 18, 2008 | Microsoft Xbox 360 Console

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