Question about HP LaserJet P2015dn Printer

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HP LJ p2015dn IP configuration using HP Toolbox FX

I'm trying to change the IP on a 2015dn printer using the hp toolboxFX. Once I've changed the host & domain name, the IP, the subnet and gateway, I click on apply, wait a few minutes, then I look at network summary and the IP never finishes "configuring". I've waited up to 30 minutes and then went back to IP configuration page and the only thing that stays changed is the subnet and gateway. This same thing has happened on 2 different 2015 printers. Any ideas on what I'm doing wrong?

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  • jessicadoll Dec 12, 2007

    can not print the page that showsb the printers ip address on our network.

  • TylerTech Jan 24, 2008

    I'm having similar problems, I work in support for a company that has over 1200 stores and we have been implementing 2015s in some of them for awhile now. I set them up here and configure the IP addresses then send them out to the stores. Sometimes for some reason once they hook them up they get "configuring" as the ip and we have to remote in and have them hook it up through usb so we can attempt to change the settings. In the past we were having them send them back, reconfigure, then send the back to them. Also is there anyway to get the hp toolbox to see printers other than the one it was originally set up with?! I installed the software on a pc here at corp and used it to configure a 2015 just fine but, the next 3 times I've tried hooking an identical printer to the pc it won't show up in the toolbox even tho the drivers are installed and I can print over usb. Any ideas on what I could do to get them to show up in there?

  • Anonymous Jan 28, 2008

    hi, i've got the same problem.

    I can't change the printer IP address and the one assigned automatically is not in a network range i can access from the internet explorer address bar.



  • Anonymous May 04, 2008

    i need to reconfigure IP on this printer or reset this IP

  • Anonymous May 14, 2008

    hi do you know what the default password is to logon in explorer??

  • ryanmay91 Sep 09, 2008

    necesito cambiar la direccion IP de la impresora hp laserjetp2015dn, ademas no he podido descargar el software hptoolboxfx, agradeceria esa informacion mi email es:


  • vishalranjan Oct 29, 2008

    My Hp Laserjet 2015 Automaqtice Ip Change So Plz Help Me.

    How To Solve

  • Wajeebhai Nov 12, 2008

    i have password problem in software hp toolboxFX

  • ANAND KUMAR Nov 26, 2008

    I have the same problem and printer getting the gateway series address . and IP address is showing in configuration print out only "confuguring". can any one help me ?

  • itziko Dec 09, 2008

    how can i change ip in the printer.

    can I do it by remote access?

  • I can't seem to get it to change IP addresses. The printer is shared with 30 computers and something grabbed its original IP address and now I can't seem to find what stole it or how to reset the IP.


  • John Smith
    John Smith Mar 02, 2018

    for HP Printer Support call us 877-690-9305
    or visit -



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Hi Basically I powered up the printer unplugged the network cable. Reconnected and waited 2 min. Pressed green button till first sign of green light flashing. The printer then printed out a printout which shows ip address on first and third page. I then used internet explorer to change printer from DHCP settings to fixed. just type new ip address on internet explorer address line. PC and printer must be on same network.

Posted on Jul 28, 2008

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I am having the same problem, the IP range is not within our network range. Isn't there a way to reset the printer IP settings so it can pickup the local DHCP address and from there you can reach it.

Posted on Jun 12, 2008

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The printer has a defaut ip of 169.x.x.4 to get this i unplug the network cable and plug it back in, when the first green light flashes from the network board i press the green button on the printer, this will give you its present ip. give a computer the same static ip range but 1 digit different 169.x.x.5 then you will be able to brouse to it and change the ip

Posted on Mar 08, 2010

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HP Printer Support call us 877-690-9305
or visit -

HP LJ p2015dn IP configuration using HP Toolbox FX - hp printer support -3-31hygl30hjwh2qatbhqfcd3j-5-0.jpg
Support For Hp Printer Call Toll Free 877 690 9305

Posted on Mar 02, 2018

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I have change the web base Printer ip fo hp2015dn but after change not show changed ip on web base so what is procissor

Posted on Mar 01, 2011

HP ToolboxFX error

Posted on Oct 26, 2008

Upgrade the firmware, but only when the 3rd digit in the formatternr is 0,1,2. when there is another one, so you need a combo dimm. call the hp support and order one (gratis), or ask for URL.

Posted on Sep 01, 2008

My hp laserjet 2015dn printer is not taking the ip address automatically, though I tried it many times. So is there any way to give access the network users to access the printer through network.Can anybody help me ?
Nitul Kumar Bordoloi.

Posted on May 08, 2008

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Hi there try plugging into the network type in the address bar of your internet explorer the IP address of the printer. This should find the printer then within this page you will be allowed to change the IP address and as well as any other protocols also turn DHCP off as this can sometimes cause this problem.

Hope this helps
Thanks J

Posted on Jan 13, 2008

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I have repaired a number of HP LJ 2012 Series Printers,
this model is not a good one,
95% of the problem from formatter board,

always make sure printer formatter is OK,
I can not recomend this printer 2 anyone!!!


Posted on Jan 08, 2009

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Still i am not using the HP LJ P2015dn then how to configure the that printer

Posted on Sep 11, 2008

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For configuring the IP address on the printer, you will have to browse the printer menu, and the IP or TCP/IP should be under Network. Here is basic information about troubleshooting network issues from HP website.

Once you have set up an IP address to your printer you will be able to connect from PC via the web browser by typing in the IP address of the printer.

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I have a HP LJ P2015n. Should be on our network

As i understand your concern you have network printer which you want to setup with your network. And right now your printer is connected with the computer using a usb be cable. Thats the main reason why it is having different ip address because it don't required any ip address once you tried to connect your printer through usb cable. I can suggest you that once you connect your printer on the network and you will get the option to network setup on your printer where you can assigned static ip to you printer which is the range for your router or network device called DHCP.

I believe that will help your resolve your concern.

Thanks & Regards
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If u connect the printer via wired network connection and it keeps on loosing IP address than it may be problem with onboard network card of the printer.
If printer keeps on loosing IP Address than try upgrading the firmware of the printer.
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Plz help me am in trouble

Network Configuration page
NOTE The Network Configuration page is only available on the HP LaserJet p2015n,
HP LaserJet p215tn, and HP LaserJet p215nw printers.
A Network Configuration page prints whenever a printer configuration page is printed. You
can also print a Network Configuration page by pressing the network Reset button at the
back of the printer
The Network Configuration page provides information about the network configuration,
including the IP address, firmware revision, network statistics, protocol information, and so
on. The Network Configuration page automatically prints when you print a configuration
page from the control panel.
ENWW Printer information pages 37
Using the HP Toolbox
The HP Toolbox is a Web-based program that you can use for the following tasks:
● Check the printer status.
● Configure the printer settings.
● View troubleshooting information.
● View online documentation.
You can view the HP Toolbox when the printer is directly connected to your computer or
when you are using a supported network connection. You must have performed a complete
software installation to use the HP Toolbox.
NOTE You do not have to have Internet access to open and use the HP Toolbox. However, if you
click a link in the Other Links area, you must have Internet access in order to go to the site
associated with the link. See Other links for more information.
To install the HP Toolbox, you must install the TCP/IP protocol and the most recent version
of the Java™ Virtual Machine on the computer. You must also install the DOT4 protocol for
all USB connections, LPT connections for Windows 2000 and Windows XP, and LPT1
connections for Windows 98 S.E., Windows Me, and Windows NT 4.0. See the system
administrator or computer manufacturer's documentation for more information about
installing the TCP/IP protocol and the DOT4 protocol.

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