That has to be a faulty control wouldn't you think?
The cube size control should only be adjusted to
bring the cubes to the correct shape, the overall
size cannot be adjusted. Try to adjust the cube
size control when the ice machine is in the harvest
cycle, or in the first 10 minutes of the freeze cycle.
1. Open the door and remove the control box
cover.
2. Locate the cube size adjustment screw, and to
make fuller cubes, turn the screw clockwise about
1/4 turn. This will make the freezing cycle longer.
3. To shorten the freezing cycle and make cubes
that are not as full, turn the adjustment screw 1/4
turn counterclockwise.
4. After the next freezing cycle, the cubes should
have responded to the adjustment, if another
adjustment is required, do it early in the freeze
cycle.
If you need further help, reach me via phone at
https://www.6ya.com/expert/dan_73bbd84fe1d95b61
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