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I have a Dell XPS M1730 laptop, running Windows Vista, and I am having a problem with my keyboard in that the letters skip and jump around when I type. I can be in the middle of a sentence and all of a sudden the letters jump to the middle of another sentence, or somewhere else in the letter or on the page. It is almost impossible to type a full paragraph or sentence without this happening. Can you help me. Thank you, Susan

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  • 24critterz Jul 23, 2009

    Hello, Eske helped me with my problem but he suggested I disable the touch pad on my Dell xPS M1730 laptop to prevent the problem of letters jumping and skipping. Would you know how I might be able to disable it, as he was not sure. Thank you, Susan

  • 24critterz Jul 23, 2009

    I have tried a system restore back when the problem started which was 6 to 8 months ago but it did no good and I have just ignored the problem since because I got no help from Dell.

  • 24critterz Jul 23, 2009

    I have tried restoring my system several months ago but it did not help. I have put up with this problem since then because I received no help from Dell. If you have any other suggestions, I'd appreciate it but otherwise I'd try disabling the touch pad on my laptop but I don't know how.

  • 24critterz Jul 23, 2009

    Yes, the solution was very helpful and I appreciate all your help. Susan

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Hi!

Did you install any program prior to this problem? There were several forums on the internet wherein people have experienced misbehaving keyboard problem after installing a certain program. Some have even experienced this after udating their Internet Explorer (thorugh automatic Windows update). You may want to uninstall this to revert to the original IE version of your PC.

http://forums.techguy.org/windows-95-98-me/20042-keyboard-problems-letter-skipping.html

Or if you can remember what specific program was installed prior to this problem, please try to uninstall to see if this has caused the proble. Open the Control panel and look for recently installed programs or additions to your internet toolbar. Internet add ons affect not only internet browser texts but somehow affect your desktop programs as well. Uninstall any new programs, restart your computer and check to see if the problem is resolved.

You may try to connect an external keyboard to your laptop to see if there is a hardware problem on your laptop's keyboard.

Also, run Adaware from lavasoft.com & cleanup if any trojans are there.
Check your touch pads sensitivity. On Windows Vista, go to Control Panel>Mouse>Tapping and set the Touch Sensitivity in the low range.
Disable the touch pad. Step by step instructions vary for each system. Search in your "system's help section" for detailed information on how to disable the touch pad. This however, is a temporary fix.
Uninstall & reinstall the touchpad driver from your dell XPS drivers disc.

Posted on Jul 23, 2009

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I will suggest first to you to do here a system restore to the date and time when everything was working so we can also check if this is only a software problem or a hard ware problem, to do system restore follow this steps:
Click Start, point to All Programs, point to Accessories, point to System Tools, and then click System Restore.

Posted on Jul 23, 2009

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Hi

this happens most often because of your hands are actually softly touching the touch pad on the front of the keyboard, its a very common complaint.

While you are typing with two hands, its very easy to accidentally touch the touch pad and cause the mouse to jump and a soft tap on the mouse pad is registered as a left click.

I have a Dell XPS - 883fa89.jpg

You can turn off the feature that takes a short touch / tap on the touch pad as a click / press of a button.

You should find that from start -> control panel -> mouse
It should be somewhere there, go over all the options and try to find it.

Or cover the touch pad with something like a news paper or similar. or use a external mouse and turn off the touchpad, by pressing

Some laptops also have a button combination to turn off and on the touch pad. Press down the FN button and look at the F1 to F12 keys, one of them might have a key that turns off the touch pad. You might not have this feature on your laptop, I couldn't find it from dell documents either.

Posted on Jul 22, 2009

  • Ekse Jul 23, 2009

    Hi

    System restore will never help with this kind of problem since its completely unrelated and in a completely another direction, It probably caused you more problems didnt it? well most of the time thats what happens.

    did you try covering the touch pad with something? did the problem go away?

    maybe we could look into this over remote support and I could look and see if I can find how to turn it off for you, please email me at nikoht@gmail.com if you want me to look into your computer.




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