Question about HP Photosmart C6180 All-In-One InkJet Printer

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What is an HP error Oxc19ac3ff and how do I fix it?

Error Oxc19ac3ff

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What is an HP error Oxc19ac3ff "ink system failure" and how do I fix it?


There are a number of problems that can cause the ink system failure.

First check that the cartridges are correctly installed (properly seated) and have no clogged vents or tape remaining over the vent. Remove the tape and open any clogged vents with a pin. Replace any low or empty cartridges. Check if this resolves the issue.

Next try running the printhead cleaning utility (part of the full HP software).

Third: reset the printer. With the unit powered on, disconnect the power cord from the unit and then from the wall outlet. Wait at least 15 seconds before plugging it back in.Turn on the printer if needed.

Fourth: clean the printhead. Remove all of the ink cartridges, then lift up the latch handle. Pull the printhead straight out of the printer. You will need a number of soft lint-free cloths and distilled or bottled water. (Coffee filters will work for the cloths.) Dampen a cloth and wipe the electrical contacts from bottom to top. Wipe until there is no residual ink on the surface. Next take another damp cloth and wipe the edge between the contacts and the nozzles. Move from right to left. Finally with more damp cloths, wipe the ramps from the nozzles down (move away from the nozzles). Do not touch the nozzles. Dry all of the cleaned surfaces.

Take another damp cloth and clean the electrical contacts inside the printer. Move from top to bottom. Dry this surface. Reinstall the printhead, lower the latch lever and reinsert the ink cartridges. Check if the error remains.

Try resetting the printer again by unplugging the unit.

If the error persists, either you need a new printhead or the unit needs service. Unfortunately, if you get a replacement printhead and that doesn't solve the problem, it can't be returned.

See: http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01458034&lc=en&dlc=en&cc=us&product=1153494 for pictures and details.

I hope this helps.

Cindy Wells

Feb 13, 2011 | HP Photosmart C6180 All-In-One InkJet...

1 Answer

I have a printer that will not print and when trying to print an error message is indicating Oxc19ac3ff ink system failure


Hi,

Please CLICK HERE and find the details instructions on resolving this issue. If the issue still exits after trying please reply.

Regards
Riztech

Jan 13, 2011 | HP Photosmart C6180 All-In-One InkJet...

1 Answer

Error Oxc19ac3ff how to solve it ?


It would help if you could specify what OS your computer has and what product emits this error, but there's a generic problem solving wizard at the HP web site for the Photosmart C6180

Please give it a try.

Apr 11, 2010 | HP Photosmart C6180 All-In-One InkJet...

1 Answer

Ink system failure was working fine the I stopped


Found on HP Web The link is below. If you find this helpful, pls rate me.
http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&cc=us&docname=c00723815&dlc=en&product=1153494

This document applies to the HP Photosmart C6150, C6170, C6175, C6180, C6183, C6185, C6186, and C6188 All-in One.
Issue
An 0xc18xxxxx or 0xc19xxxxx ink system error code displays on the front panel. The all-in-one cannot copy, receive faxes, or print.
Solution
  1. Press the On button to turn the all-in-one off.
  2. Unplug the power cord from the back of the all-in-one.
  3. Remove all the ink cartridges.
  4. Wait two minutes.
  5. Plug the power cord into the back of the all-in-one.
  6. Press the On button to turn the all-in-one on.
  7. Install the ink cartridges when prompted.
If the error code does not display, the issue is resolved.
If the 0xc18xxxxx or 0xc19xxxxx ink system error code displays on the front panel, service the all-in-one.
Good Luck.

Jan 04, 2010 | HP Photosmart C6180 All-In-One InkJet...

2 Answers

Ink system failure - error oxc19ac3ff. What is the problem and the solution


check to see if you are running out of ink... if u still have plenty ink in store then check if it is install properlly, then check for the printer setup

Oct 27, 2009 | HP Photosmart C6180 All-In-One InkJet...

1 Answer

Error Oxc19ac3ff on my HP Photosmart Ct100 All-in-One series


The ink system failure message has a chance to be fixed or it may be a permanent issue. It can be pointing toward a firmware failure in the printer and if that is the case the following steps should fix it.
Press and hold the "*" key. Press the "#" key and release both keys.
Display should say "Enter Special Key Combo"
Press and release in sequence the "1", "2" and "3" buttons.
Display should say "Support" and display the FW rev (something like R0631R)
Mine reads R0631M
. Press and release the right arrow button until the display says "System Configuration Menu".
Press and release the "OK" button.
Display should say "Hardware failure status". If not there already, Arrow Key over to "Hardware failure status",
Press and release the "OK" button.
Display should say "Hardware failure status: Clear. Press OK to clear".
Press and release the "OK" Button. Message changes to "Hardware failure status Cleared. Press Cancel to continue".
Press and release the "CANCEL" button as many times as necessary, so that, either the "Welcome to Photosmart Express" screen appears, or, the "Ink System Failure" screen appears. PLEASE DO NOT TRY TO PRINT AT THIS STAGE.
Using the Power Button, turn the unit OFF and unplug the power cable from back of the printer and wall outlet.
Wait 30 seconds for the power to get discharged and then plug the power cable into the wall outlet first and then into the back of the printer.
Turn the unit on. The printer may display message "USE POWER BUTTON TO SHUTDOWN THE PRINTER" followed by "PRESS OK TO CONTINUE". Press OK. The Printer will start the "ONE TIME INK INITIALIZATION PROCESS". Allow this process to complete and do not interrupt. Once the initialization process is complete, the printer will print out a Diagnostic Page. Good Luck!

Jul 30, 2009 | HP Photosmart C6180 All-In-One InkJet...

1 Answer

Installed all new HP ink cartridges, receive error Oxc19ac3ff. Now will not print.


Hi

This error means ink system failed. To troubleshoot this issue you'll need to remove the ink cartridges and would need to turn off your printer, unplug it and swap its USB port with other device and then insert the cartridges and switch on the printer. This will reset the internal error code.

Please do accept this solution and revert for further assistance.

Thanks
Rylee

Jul 07, 2009 | HP Photosmart C6180 All-In-One InkJet...

2 Answers

Printer is showing a system error of oxc19ac3ff ink system failure and will not print receive faxes or copy please advise


I had the same problem & found the solution of HP's website. It solved the problem.

HP Website & solution:
http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&cc=us&docname=c00489814&dlc=en&product=1153494

Solution one: Reset the product
Use the instructions below to resolve the issue by restarting the product.
  1. Disconnect the Universal Serial Bus (USB) cable from the back of the product, but leave the product turned on.
  2. Open the cover of the product and remove the print cartridges.
  3. Close the cover and wait for the Insert Ink Cartridges message to display.
  4. Disconnect the power cord from the back of the product and wait for one minute.
  5. Reconnect the power cord. If the product does not automatically turn on, press the Power button.
  6. Open the cover and reinsert the print cartridges.
  7. Close the cover. If prompted, print a calibration page.
  8. Reconnect the USB cable, and try to print a print job from the computer.
Solution two: Service the product If you have completed all the steps listed above and are still experiencing a problem, service the product.

Aug 14, 2008 | HP Photosmart C6180 All-In-One InkJet...

1 Answer

A message has appeared. Ink system has failed OXC19ac3ff (error) I have searched the manual and cannot find what I heed to do to correct the problem. I have unhooked and...


Greetings,

Restart all equipments
Try to print a document. Then an image on a photo paper.

Ink System - might also refer to other parts inside the printer that handles ink transfer to paper.

Keep us posted and thank you for using our service.
FixYa for all your troubleshooting needs.

Jul 03, 2008 | HP Office Equipment & Supplies

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