Question about ASUS Netbook

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The [at] key on my AsuseeePC1000he doesnt work

I have just bought an Asus eeePC1000he, and to my extreme frustration, the '@' key doesn't work. I've tried everything. I can't even write anyone's email address, or send email without this very important necessity. Is there something I'm supposed to know? Please help. Anna

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  • is this brand new? did you hold down the shift key while pressing @ key?

  • Yannick Verhoog May 11, 2010

    Are you sure that you press the [shift] key and THEN the [2] key on the keyboard, and that both these keys work in other combinations, like typing a 2 or writing in capitals?

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3 Answers

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  • Master
  • 846 Answers

Hello turtlebay687,

First things first you say you just purchased the laptop correct ? Why haven't you brought it back to the store yet to have it replaced or fixed ? Was this a display model ?

If so they should let you know its faults before you purchase it (especially when the warranty is usually void on display models typically).

There are no setting's that would turn off JUST your @ key as its the same key as the number 2.

If you could post back with some answer's to my previous questions I maybe of further assistance to you. Thank you for choosing Fixya!

Posted on Jul 22, 2009

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  • Master
  • 4,090 Answers

Yes Anna! The way back to where you bought the unit. It is a warranty claim. There are combination key ( ctrl T or similar) around this but it should't happen so take it back

Posted on Jul 22, 2009

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  • Master
  • 721 Answers

No,if it's new & under warranty,simply take it back to where you got it. If not it needs a keyboard, try ebay first & then asus if no luck.

Posted on Jul 22, 2009

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