Question about Pitney Bowes 9920 Plain Paper Fax

6 Answers

Needs Access Code

We moved facility location and the FAX machines wee rotataed to differenrt departments.
Theone I got is asking for an access code before it will work.
How do I determine that code, or reset it?

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  • 4 more comments 
  • Anonymous Dec 12, 2007

    Had a power failure. Back up battery must be dead. Now the machine is prompting for an access code before we can send. Does not receive either. Need to get rid of this request for access code. Tried calling for service but they want $185 plus parts. We can buy a new one for less.

  • Isa Banks Dec 17, 2007

    Fax has been working properly for years, now this morning it is asking for an access code, any ideas ?

  • Isa Banks Dec 17, 2007

    Needs access code for Pitney Bowes 9920 fax machine. Has never needed one before, but all of a sudden this monring it is asking for onw. Is there a default number ?

  • Anonymous Feb 22, 2008

    fax machine is asking for acces code

    also giving check printer error code 41

    any soultions for this?

    thanks -

    Bob Reilly - AT&T Manager


  • Padre Caroll May 22, 2008

    necesito codigo de acceso

  • Anonymous Oct 13, 2008

    All of a sudden the fax machine needs an access code & we have had the machine for 5+ years. What is causing it & how do we get rid of it?



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On all these machines it is universally ***1

Posted on Feb 15, 2008

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The battery that holds the settings has gone dead, so when it lost power it lost the settings. change this in function 9, access code is model number, press yes a couple of times until you see set access cose, press clear until spaces are blank, the press no. Save this you will need it again if it loses power. there should be a serial number plate on the back of the machine. The error code 41 is usually a bad image cartridge

Posted on Oct 05, 2010

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Thanks to the previous posters 9920 fixed my problem but also asked for the serial number.

Posted on Jun 18, 2008

Serial number is serial number of fax machine. Usually shown on a sticker on the front of the machine.

Posted on Jun 25, 2008

Code 9920 should work for access code

Posted on Mar 03, 2008

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Just found out through process of elimination, the access code is the model # 9920.

Posted on Dec 17, 2007

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