Question about HP LaserJet 2840 Printer
When I scan documents into my pc they have a yellow line down the middle of the page - there is nothing on the glass and when I print the pages out there is no line. Any ideas what the problem is?
If it is under warranty, contact HP.
Believe it or not, there probably is something in your scanner. Often times it is a very small piece of dust/fiber. If you are using the document feeder, the check the small piece of glass as the scanner bulb remains stationary and the paper is fed by. If you are laying the paper on the glass and scanning, then you will need to look at the scanner bulb itself. Run a scan with no paper and see if you see anything. If not, you can try to take it apart and clean the bulb (but do not touch the bulb with your bare fingers), with a light wipe of a tissue. If after cleaning, it either moves or goes away, then it is dust related. If it remains in the same position on the page, then there is a scanner bulb problem.
Posted on Jan 23, 2008
A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Feb 04, 2013 | Epson AcuLaser CX11NF Printer
Feb 01, 2012 | HP PSC 1610 All-In-One InkJet Printer
May 24, 2010 | Canon imageCLASS MF6530 Monochrome Laser...
Feb 10, 2010 | Canon PIXMA MX7600 Multifunction inkjet
Nov 05, 2009 | Xerox DOCUMATE 510 Flatbed Scanner
Apr 10, 2009 | Brother IntelliFAX 4100 Laser Fax
Mar 09, 2009 | HP OfficeJet 7410 All-In-One InkJet...
Jun 24, 2008 | HP LaserJet 3030 All-In-One Printer
Dec 05, 2007 | HP OfficeJet 7310 All-In-One InkJet...
140 people viewed this question
Usually answered in minutes!