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Phaser 8400 error code 43:117147

, Can anyone help? Jul 22, 2009- wiring and connectors from the front door to the I/O board is ok. I Replaced the front door and the I/O board. unable to run test Tray 1 Width Sensors due to error message 43:117147 is still coming up Any other ideas on how to fix?

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  • john804 Jul 23, 2009

    Phaser 8400 error code 07.010.43:117147



    thanks

  • john804 Jul 23, 2009

    As it turns out the Left Printhead Restraint was broken.

    Thanks

  • Paul Douglas
    Paul Douglas May 11, 2010

    Hi john804: I will need the complete error code to help you (all the numbers on the front panel) thanks Paul pdouglasss@hotmail.com

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Hi john804:
Thanks for the reply.Here is your problem.

7,010.4x: PM_FAULT_HEADTILT_HOME_ERROR
The printhead is stuck in the tilt position by the tilt arms. The process motor gearbox being out of sync can also cause this error.
1. Reboot the printer.
2. Verify the lock arms rotate correctly.
3. Check for spilled ink around the printhead.
4. Check the process motor gears for damage. Ensure the
process gears are correctly aligned and homed.
5. Verify the process gear box, process shaft, and drive
module shaft are at home position.
6. Verify the headtilt gear will engage, see the home
positioning procedure on page. You can manually
engage the headtilt gear.
7. Run the Tilt Axis Drive test.
8. Run the Process Motor test.
9. Run the Head Maintenance Clutch test, if the test fails
replace the clutch.
10.Run Wiper Drive test. If this fails inspect the wiper
drive system.

Hope this helps

Posted on Jul 23, 2009

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2 Answers

What is the Xerox Phaser 8400 printer error code 07.010.43:43923? Much appreciated. Thank you.


Try this:

The printer has encountered an error state without the benefit of a code. Turn the printer off for 30 seconds, then power back on.
If the Printer Error message returns, press the i button on the printer's front panel. The actual error or fault number should be displayed. Note the error or message and search the knowledge base for the error.

Also:

Based on the problem description provided, we have determined that your printer needs service.
Please turn your printer off and use one of the methods below to make arrangements for service:
If using the local service provider website, please perform the following steps:

  1. Enter your zip code in the space provided.

  2. Choose a mileage distance. The search will locate a Service Provider within the specified range if available.

  3. Click Go. The web site will return a list of Authorized Service Providers (ASP) with their company name, address, phone number, and fax number.

Feb 12, 2011 | Xerox Phaser 8400 Laser Printer

2 Answers

Getting an error code for a phaser 8400. 37,000,40:17168 Does this need the heater replaced?


I could not find the 37,000.40 error are you sure it isn't something like 37,004.40 or a different # in the middle? But the first thing I would check is if you have it pluged into a UPS or a power strip with other equipment. These types of error can occur when the machine is not getting enough power supplied to them. double check that error # and if it is that code I can do some more checking.

Apr 29, 2010 | Xerox Phaser 8400 Laser Printer

1 Answer

Xerox Phaser 8400 first page blurry


8,009.4x:CAP_FAULT_MP_NO_ CLUTCH_STALL:
  • The media path motor has stalled while moving without the clutch engaged.
33,001.4x - TM_DEV_FAULT_MPT_WIDTH_VALUE_TOO_LOW
  • Tray 1 status:
1. Check the wiring and connectors from the front door to the I/O board.
2. Run the Test Tray 1 Width Sensors.
3. If the test fails replace the front door.
4. Replace the I/O board.

08.055.44:
  • The media path drive module has stalled while engaging the head tilt.
37,008.44:
  • The Preheat preheater is not drawing the expected power from the supply.
Run the Preheat Heater test, check the wiring. If test fails and no apparently problem is evident, replace the preheater.

05,002.42:
  • Problems with the Y-axis. It could be the belt,motor or the drum.
7,008.4x: PM_FAULT_HEADTILT_NOT_ ENGAGED
  • The printhead tilt is not engaged, so it didn't tilt back properly or the printhead is stuck in the tilted position by the tilt lock arms. The process motor gear train getting out of sync can also cause this error.
1. Try rebooting the printer.
2. Check for an obstruction or damage in the process gearbox.
3. Ensure the gears are correctly aligned and homed. If faulty replace the process gearbox
assembly.
4. Run the Tilt Axis Drive test to test the headtilt.
5. Run the Head Maintenance Wiper Clutch test. If the test fails, replace the wiper drive clutch.
6. Run the Wiper Axis Drive test.
7. Replace the exit assembly.

7,010.4x: PM_FAULT_HEADTILT_HOME_ERROR
  • The printhead is stuck in the tilt position by the tilt arms. The process motor gearbox being out of sync can also cause this error.
1. Reboot the printer.
2. Verify the lock arms rotate correctly.
3. Check for spilled ink around the printhead.
4. Check the process motor gears for damage. Ensure the process gears are correctly aligned and homed.
5. Verify the process gear box, process shaft, and drive module shaft are at home position.
6. Verify the headtilt gear will engage, see the home positioning procedure on page. You can manually engage the headtilt gear.
7. Run the Tilt Axis Drive test.
8. Run the Process Motor test.
9. Run the Head Maintenance Clutch test, if the test fails replace the clutch.
10.Run Wiper Drive test. If this fails inspect the wiper drive system.

Aug 26, 2009 | Xerox Phaser 8400 Laser Printer

2 Answers

Xerox 8400 Printer error code 37,002.47:181994


37,002.47: PEST Error - Printhead Left jetstack disconnect. The left jetstack is
not drawing the expected power from the supply.

Could be a connector came unplugged. Could also be ink spill on circuit board, causing it to go haywire.

Jul 20, 2009 | Xerox Phaser 8400N Thermal Printer

3 Answers

Phaser 8400 error code 37,004.40:51402 this happened after moving the printer Thank you


Hi abonk:
This is your problem.

37,004.4x - PEST_FAULT_RESERVOIR0_HEATER_DISCONNECT
PEST - Reservoir0 Disconnect Reservoir0 is not drawing the expected power from the
supply.
1. Run the printhead Reservoir Heater test.
2. Verify printhead wiring.

Your preheater needs to be replaced.
Xerox Preheater Part # 119641980
This part will have to be replaced by a certified Xerox technician.
Hope this helps

Jun 23, 2009 | Xerox Phaser 8400 Laser Printer

2 Answers

37,004.40:39187 with the fan running


You have a failed resivor heater in your print-head, your print-head will need to be replaced, unfortunately more expensive (800$) then buying a new Xerox Phaser 8550dn from Tiger Direct. ($750 ish)

Mar 06, 2009 | Xerox Phaser 8400 Laser Printer

1 Answer

Phaser 8400 error code 37,016,43:7052


From the service manual:

37,016.4x - PEST_FAULT_HM_CLUTCH_DISCONNECT
PEST - Head maintenance clutch disconnect. The head maintenance clutch is not
drawing the expected power from the supply.
1. Run the Head Maintenance Clutch test.
2. Check the Head Maintenance Clutch wiring.
3. Disconnect the Wave Amp signal cable from the left
side of the Electronics Module. If the error code
changes, replace the Wave Amp.
4. Replace the head maintenance clutch.

I have the full service manual available should you need it. Thanks and please take a moment to rate this solution as fixya.

Feb 22, 2009 | Xerox Phaser 8400 Laser Printer

1 Answer

8400 fault code


37,016.4x - PEST_FAULT_HM_CLUTCH_DISCONNECT
PEST - Head maintenance clutch disconnect. The head maintenance clutch is not
drawing the expected power from the supply.
1. Run the Head Maintenance Clutch test.
2. Check the Head Maintenance Clutch wiring.
3. Disconnect the Wave Amp signal cable from the left
side of the Electronics Module. If the error code
changes, replace the Wave Amp.
4. Replace the head maintenance clutch.

Sep 03, 2008 | Xerox Phaser 8400 Laser Printer

2 Answers

Xerox phaser 8400 fault


I have the same problem. Xerox says they need to send someone out and can not tell me what this code means.

Prior to the error I have having light streaking on the page. Took everything apart and cleaned and it worked OK for 2 days then returned to streaks.

If anyone knows what to look for please offer assistance.

Jul 24, 2008 | Xerox Phaser 8400 Laser Printer

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