Question about Dell 924 All-in-One InkJet Printer

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Paper won't feed. I can hear the feed mechanism turning, but I have to push the paper into the printer. I don't know how to get to the feed rollers to look at them.

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You can clean the feed roller with isopropal
acohol

Posted on Jul 23, 2009

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When i turn on/off my printer,Paper Feed Roller automatically push the plain paper(A4)


hi . you should check the mechanism. there is a solenoid responsible for picking the paper up. clean the metal plate of the solenoid. it should be sticky and that cause that problem. good luck

Mar 15, 2016 | Canon PIXMA Office Equipment & Supplies

1 Answer

Everytime I send something to print the printer starts normally, it grabs the paper to start printing but then the paper never moves again. It sounds as though the document is actually printing but theres...


I don't know what printer you have, but this applies to all printers. The first paragraph is just for inkjets. The the whole is related to laser printers.


85% of paper jams are caused by worn rollers. The rubber treads in the rollers wears down, making them smooth, so they won't pick up the paper. Sometimes, they are aged, which also gives them a smoother rounded texture, causing jams. The quick fix is to liven up that roller with a mixture of alcohol and soap. Damp a rag with the solution and wipe the rollers clean with it. That's make them more pliable and the paper jams will cease.


Metal Tab Separation- Pull out your paper tray and examine either end where the paper sits in. If any of the corners are held down by metal tabs, this is your paper feed system. Chances are, you only have one rubber roller or one set of rollers arranged along side of each other. Reach in where the tray goes and feel up. You should feel some rollers. They might be completely round, or they might be shaped like a half moon. Clean whichever part of them you can with the solution, and this should stop your paper jams. It might be necessary to turn them, but don't force them if they don't move freely.

Pickup Roller and Separation Pad-

If your printer uses this paper feed system, you should see a small piece of flat or slightly curved rubber or cork. It would be towards the end of the paper tray, or deep inside the paper loading cavity on top loaders. This 'separation pad' rubs against the paper feed roller, so if you find the pad, you've found the roller. Clean it and your jams should stop.


Three Roller Paper Separation System- Pull your paper tray out, and look for a roller on either end of it. If you find one, clean it. Then look inside the printer where that roller would rest with the paper tray inserted. You'll find another paper roller there. Clean this one also. Finally, look further back or closer to the front of your printer (depending on which way your paper feeds) to find another roller or set of rollers. Clean all of these, and your paper jams will go away

Jul 15, 2011 | Office Equipment & Supplies

1 Answer

My Dell 1110 laser jet printer begins to pick up a sheet of paper, but then stops just as the paper turns up with the roller. This will happen several times before the printer actually picks up the...


85% of paper jams are caused by worn rollers . The rubber treads in the rollers wears down, making them smooth, so they won't pick up the paper. Sometimes, they are aged, which also gives them a smoother rounded texture, causing jams. The quick fix is to liven up that roller with a mixture of alcohol and soap. Damp a rag with the solution and wipe the rollers clean with it. That's make them more pliable and the paper jams will cease. If you plan to keep your printer,

Replace the pick-up and feed rollers.


Metal Tab Separation- Pull out your paper tray and examine either end where the paper sits in. If any of the corners are held down by metal tabs, this is your paper feed system. Chances are, you only have one rubber roller or one set of rollers arranged along side of each other. Reach in where the tray goes and feel up. You should feel some rollers. They might be completely round, or they might be shaped like a half moon. Clean whichever part of them you can with the solution, and this should stop your paper jams. It might be necessary to turn them, but don't force them if they don't move freely.

Pickup Roller and Separation Pad-

If your printer uses this paper feed system, you should see a small piece of flat or slightly curved rubber or cork. It would be towards the end of the paper tray, or deep inside the paper loading cavity on top loaders. This 'separation pad' rubs against the paper feed roller, so if you find the pad, you've found the roller. Clean it and your jams should stop.


Three Roller Paper Separation System- Pull your paper tray out, and look for a roller on either end of it. If you find one, clean it. Then look inside the printer where that roller would rest with the paper tray inserted. You'll find another paper roller there. Clean this one also. Finally, look further back or closer to the front of your printer (depending on which way your paper feeds) to find another roller or set of rollers. Clean all of these, and your paper jams will go away.


If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response

Thanks, Joe

Jun 20, 2011 | Dell 1110 Laser Printer

1 Answer

Paper feed won't pick up paper. tried to put single paper in but paper jam light goes on but no paper located. we think we need new rollers for the paper feed but not sure where to get them in...


The paper pick up fingers and rollers get smooth and polished with use and then slide on the paper. Clean the rollers and pick mechanisms with isopropyl alcohol to rejuvenate them and restore their grip on the paper. Do this as far along the paper path as you can get, using Q Tips where necessary and turn the rollers to clean their whole surfaces.

May 12, 2011 | Lexmark E232 Laser Printer

1 Answer

My CLX 3175FN printer continues to have a paper jam. Right now I cannot print any paper size without it jamming. What can I do to correct this problem?


Paper jams


85% of paper jams are caused by worn rollers. The rubber treads in the rollers wears down, making them smooth, so they won't pick up the paper. Sometimes, they are aged, which also gives them a smoother rounded texture, causing jams. The quick fix is to liven up that roller with a mixture of alcohol and soap. Damp a rag with the solution and wipe the rollers clean with it. That's make them more pliable and the paper jams will cease. If you plan to keep your printer,

Replace the pick-up and feed rollers.


Metal Tab Separation- Pull out your paper tray and examine either end where the paper sits in. If any of the corners are held down by metal tabs, this is your paper feed system. Chances are, you only have one rubber roller or one set of rollers arranged along side of each other. Reach in where the tray goes and feel up. You should feel some rollers. They might be completely round, or they might be shaped like a half moon. Clean whichever part of them you can with the solution, and this should stop your paper jams. It might be necessary to turn them, but don't force them if they don't move freely.

Pickup Roller and Separation Pad-

If your printer uses this paper feed system, you should see a small piece of flat or slightly curved rubber or cork. It would be towards the end of the paper tray, or deep inside the paper loading cavity on top loaders. This 'separation pad' rubs against the paper feed roller, so if you find the pad, you've found the roller. Clean it and your jams should stop.


Three Roller Paper Separation System- Pull your paper tray out, and look for a roller on either end of it. If you find one, clean it. Then look inside the printer where that roller would rest with the paper tray inserted. You'll find another paper roller there. Clean this one also. Finally, look further back or closer to the front of your printer (depending on which way your paper feeds) to find another roller or set of rollers. Clean all of these, and your paper jams will go away


Also:

Start a print from tray 1/manual feed and just as the trailing edge of paper is entering the machine; quickly open it to stop print and take out the cartridge and look at the drum and the paper underneath. If the issue is there at that point then it would point to the cartridge. If not then it is in the fuser area.


If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response

Thanks, Joe



Apr 21, 2011 | Samsung CLX-3175FN Printer

1 Answer

When paper is fed into the auto sheet feed the left side of the paper feeds, but the right side is not feeding at all....resulting in a paper jam. You can hear the printer printing but the paper doesn't go...


helpful to know what kind of machine you have :\. In general one of the paper pickup roller pads is probably rotated 180 degrees out and not touching the paper, many rollers are triangular/square and have to be oriented correctly. Other causes are the plastic gears which if stripped means a junk printer unless its an expensive one. Stripped gears because someone pulled a jammed page out too violently is the usual cause. Check also for embedded staples/paperclips in the mechanism.

May 26, 2010 | Canon PIXMA MP830 All-In-One InkJet...

2 Answers

The printer wont load the paper in anymore it will grab it on the left side but not the right


Please help me here. What model printer are you using?

Does it have multiple paper trays?

More then likley, the paper feed rollers are either worn or contaminated with paper dust and are not letting the paper be grabbed and pulled from the tray properly.

It could also be the paper pick solenoid not mechanically pushing both sides of the spring loaded tray up into the paper feed roolers. Or in the case of a true paper tray, preventing both sides of the tray from lifting with the same force.

Don

Oct 17, 2009 | Dell 924 All-in-One InkJet Printer

1 Answer

There is NO paper jam- and the paper won't feed. We have taken the printer apart- NOTHING hung up- gears are okay- still won' feed paper.


hi...

Most of our printers pull the paper down on one side slightly faster than the other. The printer hardware should even this out when printing. You should also ensure the paper meets the automatic feeder requirements of the printer.

If printing is skewed, feeding multiple pages or jamming, please follow these instructions (use a regular letter size paper to test after doing the steps given below):

Please check to ensure there is nothing obstructing the paper feed mechanism down inside the printer where it is not easily seen. If there is nothing obvious, unplug the printer and remove the paper. Open the front cover and look above the steel rod. You should see a conveyor belt with rubber teeth on it, like a fan belt. Take the bottom part of that belt and move it gently to the left. The cartridges should come out with it. Make sure the cartridges can move fully from one side of the printer to the other. Check also the output rollers on the bottom of the printer for any blockage. If it is jamming under the carrier assembly, you may be able to fix it using the manual feed slot. Turn the printer off. Next take a #10 envelope and feed it through the left side of the paper feed slot (The manual paper feed slot is preferred, but the automatic feed will do if there is no manual paper feed for this printer) until it comes completely through the printer to the back of the exit rollers. Move it up and down and slowly move it over to the right side. If something is stuck under the black guide plate this may work it loose or you may have to feed the envelope through the front rollers and push your way backward (please be careful here).
Next, take a damp warm cloth and clean the rubber rollers in the automatic sheet feeder. Dust may be coating the rollers there and as they become less tacky, they cannot feed paper correctly.

try it out....

Apr 05, 2009 | Lexmark P4350 All-In-One InkJet Printer

1 Answer

Paper not feeding


The Dell 3000cn & 3010CN both display this fault.

The root cause of the problem is the Rubber pads of the feed roller in the paper tray become warn and fail to grip the paper the paper feeds a few millimetres and then is let go by the worn roller, the paper path sensors pick this up and then a paper jam is notified.

The only remedy for this problem is to obtain a new feed roller for the paper tray mechanism. Unfortunately dell in the UK do not sell maintenance kits to the public, and therefor ehte only place I found them wa on Ebay in the USA.

The kit in quetsion is the vertical paper feed maintenance kit. it costs around $50 plus shipping.

The only other option is to have a Dell approved service agent replace the rollers for you.

If you hear a grinding or cruching noise when paper is fed, then one of the mini plastic guide rollers had detached itself from its position and wound up in the tape path mechanism (very expensive repair)

Jul 12, 2008 | Dell 3000cn Color Laser Printer

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