Paper jammed in my 2070N printer & I don't know how to remove it
I have opened the front and looked at the drum. I can see the paper curling up when I open the back, but I cannot remove the paper. There are no release buttons or rollers that I can see. The paper appears to be jammed between the red roller and the brown roller. I've taken the paper tray out and turned the printer over, but no access. HELP!!
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Re: paper jammed in my 2070N printer & I don't know...
That machine doesn't have a release lever, you need to pull the paper out, as straight as possible trying not to tear it. There probably is a problem with your fuser, and it will need to be replaced. Even getting the paper out, it will probably jam again on the next print.
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If there is no paper, load a new stack of paper into the paper tray.
If there is paper in the paper tray, make sure it is straight. If the paper is curled, you should straighten it. Sometimes it is helpful to remove the paper, turn the stack over and put it back into the paper tray.
Reduce the amount of paper in the paper tray, and then try again.
Check that the MP tray mode is not chosen in the printer driver.
If the LCD shows Paper Jam message and you still have a problem
Pull the paper tray completely out of the machine.
Use both hands to slowly pull out the jammed paper.
Press the cover release lever to open the front cover
Slowly take out the drum unit and toner cartridge assembly. The jammed paper may be pulled out with the toner cartridge and drum unit assembly, or this may release the paper so you can pull it out of the paper tray opening.
Put the drum unit and toner cartridge assembly back in the machine.
This is a paper jam. Remove paper try as well as the toner/drum unit. Take vacuum and clean out inside the printer. Separate the toner & drum units and vacuum-blow out the drum unit to get it clean. Run the drum wire cleaner tab (purple/blue tab at front of the drum unit) back & forth a number of times. Sounds like you've got a piece of paper stuck inside somewhere. In the back of the printer, there is a door that will open out and down...check here for a speck of paper that is causing the paper light to come on...it "sees" something is in the way) since this is where the paper curls up and out the top. Reassemble toner/drum unit. Before you put the paper tray back in, take a piece of paper and feed from the front (use light card stock or heavy weight paper since this will help push out anything inside that's in the way) and print a few pages this way. Then, make sure your paper is dry (hasn't been in humid area) and is lying flat (not curled at edges). That should do it
take out cartridge and force paper to take out sometimes it is needed to tear paper to take it off but no problem, main sensitive for this type of printers is cartridge, also find if any "jam lock" is presented to ypur printer and unlock.
To remove paper pull the paper with
both hands being careful not to tear the paper .
If you're unable to pull it you may need to manually rotate the gears that feed
the paper through the printer Now reset the printer by pressing the power button in on state to turn it off and restart again thats all just take care that you remove the tray carefully
most likely a sensor is tripped, eiher it's stuck or there is something blocking it. the most likely place is in the fuser, back door where paper exits and geta hot. look closely you should see a black lever towards the middle of the fuser, it should be up
When a paper jam occurs, the printer will stop printing and the Continue (1) and Paper Jam (2) lights on the operator panel will come on. See the illustration below.
When you experience a paper jam, it is recommended that you check and clear the entire paper path. To clear a paper jam, do the following:
If you are feeding paper from a paper tray, first remove the tray. Look for and remove any jammed or damaged paper you find.
Open the front cover and remove the print cartridge assembly. IMPORTANT! Do
not leave the print cartridge assembly exposed to direct light,
especially sunlight, for an extended period of time. Extended exposure
to light will damage the green photoconductor roller and cause print
Remove any paper you find jammed in the area behind the print cartridge assembly.
Also lift the flap at the front of the printer and remove any paper you find jammed beneath the flap.
Open the rear exit door/cover of the printer and remove any jammed paper you find there.
Once you have confirmed that the entire paper path is
clear, reinstall the print cartridge assembly. Close all the printer
covers/doors. Reinstall any paper trays you removed.
Press the Continue button to resume printing. NOTE: The printer should reprint the page(s) that caused the paper jam.
If the paper continues to jam, press the Continue button twice quickly while the Continue and Paper Jam
lights are on. This will cause the operator panel to display
the secondary error paper jam light sequence. The secondary error code
will tell you where the printer thinks the problem has arisen. For more
information, see the 'Secondary Error Codes' section on page 69 of the User's Guide.