Question about Canon PIXMA MP830 All-In-One InkJet Printer

2 Answers

Scanner not scanning - i am getting the message below: release lock switch detach i/f cable and reconnect i do all these things and it still does not scan

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  • kathy81 Jul 22, 2009

    i have been using this scanner for over a year... it just all of a sudden gave me this message. i used the scanner just a few hours before receiving this message. do i need to reinstall the software on my Mac?

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2 Answers

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  • Master
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Uninstall the driver and remove the unit from the printer list.

Follow the instructions for installing the printer as if it were the first time installing it on your computer. If you do not have installation instructions, you can find them here

http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&tabact=SupportDetailTabAct&fcategoryid=238&modelid=12804

Posted on Jul 23, 2009

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  • Master
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You most possibly need the right driver software for it. This is model specific. If you can´t find it in the internet, just ask some driver search specialists like http://manualfox.com/driver.htm

Posted on Jul 22, 2009

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