SOURCE: ThickToasted Sandwiches not browning or cooking on the bottom
There are a number of possibilities. First clean the cavity with approved non-caustic oven cleaner. Do not overuse this chemical. You need to remove all the crumbs at the back of the cavity. Use a putty knife if you have to. Check error codes by turning oven off and pushing 4 & 6 on the keypad at the same time to check for errors. These ovens are not like any other oven. You can't just guess and change parts. Its about like telling someone how to fix their own plane and hoping it works.
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