Question about Whirlpool GS6NBEXR Side by Side Refrigerator

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Water not dispensing in side by side Whirlpool refrigerator

How do I change the solenoid for the water line in my side by side Whirlpool refrigerator. It is making ice however it does not dispense water. I checked the lines as well as the filter and everything is okay. Please help!

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  • jjgdl Jul 22, 2009

    I checked and the waterline is not frozen behind the meat & veggie drawers. I should have mentioned earlier that when I push the water dispenser line, I hear no sounds.

  • charles farrow May 11, 2010

    make shure your cold water tank behind your meat and veggie draws, is not frozen and water can't pass threw before you change out solenoid.

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The water inlet valve is located behind your refrigerator. Find the water supply line coming into the valve and turn it off at the source. Disconnect the supply line. Remove the screws that secure the inlet valve in place.

The water inlet valve is connected by two wires. Label the wire placement on the water inlet valve before disconnecting the wires. The wires are connected to the terminals with slip on connectors. Firmly pull the connectors off of the terminals (do not pull on the wire). You may need to use a pair of needle-nose pliers to remove the connectors. Inspect the connectors and the terminals for corrosion. If the connectors are corroded they should be replaced. Inspect the filter screen where the supply line connects. Remove any debris or deposits that may have built up using a toothbrush or warm running water. If you cannot clear the clog, it will be necessary to replace the valve (the filter is not removable on most inlet valves).



Test the water inlet valve for continuity using a multimeter. Set the multimeter to the ohms setting X100 (if available, otherwise use the nearest ohm setting). Place a probe on each terminal. The multimeter should display a reading of 200 to 500 ohms. Close inspection of the inlet valve and especially the coil may reveal the exact ohm resistance rating to test for. If the water inlet valve does not pass this test, it should be replaced.

Posted on Jul 22, 2009

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