Question about IBM Lotus Notes With Collaboration for Mac, PC
A user's mail in his inbox keeps deleting after he reads one.
Every mail that he opens, as long as he closes it, the mail he was reading is deleted. Can anyone help me with a way to fix this?
Most likely it isn't deleting, it just is hidden in the view you are looking at. In the top right corner of the inbox is the option to View unread only, click on that and change it to view all and you should be able to see the emails.
Posted on Aug 21, 2009
It has to be a setting within his email client. As in Outlook for example, there is a box to check to "keep the mail on server", otherwise it's deleted from server after reading. Look in the configuration settings and see if you can find a similar checkbox
Posted on Aug 09, 2009
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Posted on Jan 02, 2017
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