Question about Office Equipment & Supplies

1 Answer

The lcd screen says there is a paper jam and there isn't one. Cannot proceed beyond it after pushing okay New

Posted by on

  • shameer ahamed
    shameer ahamed May 11, 2010

    This is because of the dust or the ink spill on the paper reading sensor. So you better take out the toner or the cartridges from the printer and clean the sensor switches to solve this issue.

×

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Master
  • 1,606 Answers

Usually when it is saying paper jam it means a full sheet of paper but once in a while a little sliver of paper comes off and produces the same error. You can also see this on some printers with optical paper jam sensors. Then all it takes is dust or pet hair.

Open the printer up as much as you can. You need to blow/vacuum or brush out the paper path. You probably won't even see the bit causing the jam but you will cause it to move and that will reset the printer error for you. If it is a piece of paper doing this it usually is caught on a corner or edge.

Posted on Jul 22, 2009

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

How do I get top off to clear Paper Jam on Fellowes PS-12Cs


FELLOWES SHREDDER
In case of a paper jam , which may occur if the shredder is pushed beyond its specified capabilities, press the control switch to the off [O] position and empty the basket if full. Then:
1) Press and hold control switch in reverse [R] position and attempt to back paper out of shredder.
2) If shredder jams in reverse mode, press control switch to automatic [I] position and attempt to continue shredding operation.
3) If shredder jams again, alternate control switch slowly between reverse [R] and automatic [I] positions to attempt to move jammed paper completely through shredder.
If you are unable to clear the jam using this method, turn off and unplug the shredder; remove the wastebasket from cabinet and carefully remove any paper extending below the cutting cylinders; empty the wastebasket; insert wastebasket and repeat jam clearing procedure.

May 23, 2014 | Fellowes Powershred PS-12Cs, 12 Sheet...

1 Answer

Can you take apart a fellowes PS-12C


FELLOWES SHREDDER
In case of a paper jam , which may occur if the shredder is pushed beyond its specified capabilities, press the control switch to the off [O] position and empty the basket if full. Then:
1) Press and hold control switch in reverse [R] position and attempt to back paper out of shredder.
2) If shredder jams in reverse mode, press control switch to automatic [I] position and attempt to continue shredding operation.
3) If shredder jams again, alternate control switch slowly between reverse [R] and automatic [I] positions to attempt to move jammed paper completely through shredder.
If you are unable to clear the jam using this method, turn off and unplug the shredder; remove the wastebasket from cabinet and carefully remove any paper extending below the cutting cylinders; empty the wastebasket; insert wastebasket and repeat jam clearing procedure.

May 23, 2014 | Fellowes Office Equipment & Supplies

1 Answer

Runs reverse auto


From your manual!

In case of a paper jam , which may occur if the shredder is pushed beyond its specified capabilities, press the control switch to the off [O] position and empty the basket if full. Then:
1) Press and hold control switch in reverse [R] position and attempt to back paper out of shredder.
2) If shredder jams in reverse mode, press control switch to automatic [I] position and attempt to continue shredding operation.
3) If shredder jams again, alternate control switch slowly between reverse [R] and automatic [I] positions to attempt to move jammed paper completely through shredder.
If you are unable to clear the jam using this method, turn off and unplug the shredder; remove the wastebasket from cabinet and carefully remove any paper extending below the cutting cylinders; empty the waste basket; insert waste basket and repeat jam clearing procedure.

Feb 01, 2014 | Fellowes DM12C Shredder

1 Answer

Brother 7820N will not push my paper up, it keeps jamming


Try cleaning the rollers. You can get cleaning paper(sticky on both sides) from an office supply store. Run it thru a couple of times to see if that solves the problem.

Jan 13, 2014 | Brother DCP-7020 All-In-One Laser Printer

1 Answer

My printer gives an error message "paper jam" when there isn't any jam


Paper is nearly always sensed with little, black levers that are pushed out of the way as the paper passes over it. Inkjet printers normally have just one sensor, while laser printers often have three to localize a jam in the paper path. Take out the paper and drum/toner assemblies and look carefully for the levers. See if they wiggle freely. Since they must be delicate enough to be pushed aside by a sheet of paper, it doesn't take much dust to stick one down, giving a false jam reading. A little wiggling and blowing might fix it.

Aug 18, 2011 | Brother Office Equipment & Supplies

1 Answer

The Lexmark x342n all in one printer gives the error code 200.20 i took out the paper jam and tried to print again but it still gives the same fault i also can the drum and tried again but it only...


General tip: If the paper tears when you pull a jam out of the printer, spread the paper out and make sure you have all of the pieces. A small shred left inside can cause another jam.

"I also can the drum" - does this mean you discarded the printer cartridge? I've never seen a cartridge cause a jam. Usually an accordion-fold jam in this area is the result of the fuser rollers not turning or a torn fuser sleeve. A jam without an accordion fold indicates that the paper did not make it into the toner deposition area soon enough - this could be a problem with the pickup roller or the next set of rollers. Worn or dirty rollers can work intermittently before they quit completely.

Also, check the paper detection flag to make sure it isn't hanging up (this is a black plastic tab that sticks into the paper path just before the paper goes under the cartridge, and is pushed up or down by the paper). Look for the U-shaped optical detector that is interrupted by this flag, and make sure it isn't blocked by foreign material.

Jun 22, 2011 | Lexmark X342n All-In-One Laser Printer

1 Answer

Hi, My hp k550 is blinking at lights 1 and 4. How can I fix this problem please? Thanks


Issue

The power light and resume light is blinking.

Power light and resume light is blinkingc01576793.gif Solution one: Press the resume button

Load paper in the paper tray and press the resume button (c01219285.bmp ).

Try to print the job. If the issue continues, proceed to the next step.

Solution two: Clear the paper jam

Step one: Clear the jam from the back and top of the product

  1. Remove any paper loaded in the output tray.
  2. Turn off the product.
  3. Push the button on either side of the rear access panel or duplex unit and remove it. Figure 7: Removing the rear access doorc01576794.jpg
  4. Locate any jammed paper inside the product and pull it out towards you.
  5. If there is no jam, push the latch on the top of the duplex and lower its cover. Figure 8: Lower the product coverc01576795.jpg
  6. If the jam is there, carefully remove any jammed paper and close the cover.
  7. Replace the rear access panel or duplex unit.
  8. Open the top cover.
  9. Check for and remove any jammed paper by gently pulling it out.
  10. Make sure that there are no scraps of paper stuck between the rollers.
  11. Close the top cover, turn on the product, and resend the print job.


Try to print the job again. If the issue continues, proceed to the next step.

Step three: Service the printer

If you have completed all the steps listed above and are still experiencing a problem, service the product.

Cause

The product might be out of paper or there might be a paper jam.

Feb 28, 2011 | Office Equipment & Supplies

1 Answer

I had the Bro 8840D repaired following a paper jam. I am unable to get it to pull paper through. Says paper jam, but no jam exists. The tech repair shop said a switch had been flipped when the first jam...


okay, try this...clear the paper jam message and try to make a copy using the manual bypass (MP tray) located on front of machine. if copy comes through okay, then chances are you have a problem in main cassette area. pull cassette out, and make sure the rear stop inside cassette is not pushed too tightly against rear of paper stack. should leave about 1/8" gap. if thats okay, then sounds like you may need your paper pickup roller replaced. sounds like your repair shop just fixed the error, not the cause of the error.

hth,
razors

May 24, 2010 | Brother MFC-8840D All-In-One Laser Printer

1 Answer

I had a paper jam and I took the back off and this


Step one: Remove any loose paper

Remove all loose paper from the input and output trays.

1. Turn off the product.

2. Unplug the power cord from the back of the product.

3. Push the button on either side of the rear-access panel or the duplexer (two-sided printing accessory) and then remove the panel or duplexer.


4. Find any jammed paper inside the product, grasp it with both hands, and then pull it out of the product, toward you.


5. If the product has a duplexer, push the latch on the top of the duplexer and lower its cover.

6. Carefully remove any jammed paper.

7. Close the cover.

8. Reinsert the rear-access panel or the duplexer into the product.

9. Plug the power cord back into the product.

10. Turn on the product.

Step three: Open the top cover and clear the jam

1. Turn off the product.

2. Unplug the power cord from the back of the product.

3. Open the carriage access door. The carriage moves to the right side of the product.


4. Gently pull the paper out of the rollers.



5. After clearing the jam, close the carriage door.

6. Plug the power cord back into the product.

7. Try printing a document.

· If the issue is resolved, do not continue troubleshooting.

· If the issue continues, proceed to the next step.

Step four: Clear the jam from paper tray 1

1. Remove all paper from the output tray.

2. Turn off the product.

3. Unplug the power cord from the back of the product.

4. Lift the output tray and then check for jammed paper in input tray 1.

Use these steps to remove any jammed paper.

a. Raise the output tray.

b. Grasp the jammed paper and pull it out of the product, toward you.

c. Lower the output tray.

5. Plug the power cord back into the product.

6. Try printing a document.

· If the issue is resolved, do not continue troubleshooting.

· If the issue continues, and if paper tray 2 is not installed on the product, proceed to 'Step six: Clear the jam from the automatic document feeder (ADF).'

· If the issue continues, and if paper tray 2 is installed on the product, proceed to the next step.

Step five: Clear the jam from paper tray 2

1. Remove all paper from the output tray.

2. Turn off the product.

3. Unplug the power cord from the back of the product.

4. Lift the product off tray 2.

5. Remove the jammed paper from the bottom of the product or from tray 2.

6. Reposition the product on top of tray 2.

7. Plug the power cord back into the product.

8. Try printing a document.

· If the issue is resolved, do not continue troubleshooting.

· If the issue continues, proceed to the next step.

Step six: Clear the jam from the automatic document feeder

1. Turn off the product.

2. Unplug the power cord from the back of the product.

3. Remove the ADF input tray and open the ADF cover.

4. Remove the jam cleanout part. With both hands, lift up on the two handles until the part unsnaps. Rotate and lift the cleanout part and then set it aside.

5. Lift the green lever attached to the pick mechanism and then rotate it back until it stays open.

6. Check the ADF paper path for jammed paper.

7. Check for jammed paper where paper enters the ADF paper cleanout.

o If the paper comes out with gentle pulling, proceed to step 9.

o If the paper does not come out with gentle pulling, follow these instructions.

1. Open the ADF, and then use both hands to gently loosen the paper.

2. When the paper is free, gently pull it out.

3. Close the ADF.

8. Lower the green lever.

Reinstall the jam cleanout part. Push down on the two tabs until the part snaps into place.


9. Replace the ADF input tray.

10. Check the following to make sure that the ADF frame and parts are secure and correctly set up.

o Make sure that the ADF frame is secure and attached correctly.

o Make sure that the ADF cleanout part attachment is secure. If it is loose, push down on the two tabs until the part snaps into place.

o Make sure that the ADF pick mechanism is secure. Lift the green lever attached to the pick mechanism and then rotate it back until it stays open.

Make sure that the two-catch is holding the roller mechanism securely in place and that the stack stopper is in the correct position.

1 - Stack stopper

2 - Two-catch

11. Plug the power cord back into the product.

12. Turn on the product.

13. Try printing a document.

· If the issue is resolved, do not continue troubleshooting.

· If the issue continues, proceed to the next step.

Jan 01, 2010 | HP Officejet Pro L7680 All-In-One Printer

1 Answer

Paper jam cleared from back, but printer thinks it is still there


HI

please change the usb cable.. it will work.. and restalled that software cd also..

do it.........

Nov 18, 2008 | HP Photosmart 3310 Printer

Not finding what you are looking for?
Office Equipment & Supplies Logo

Related Topics:

31 people viewed this question

Ask a Question

Usually answered in minutes!

Top Office Equipment & Supplies Experts

kakima

Level 3 Expert

102366 Answers

k24674

Level 3 Expert

7993 Answers

yadayada
yadayada

Level 3 Expert

75117 Answers

Are you an Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...