Question about Bosch Exxcel WFO 2264 Front Load Washer

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E04 not draining

I have a exxcel 1400 express its showing e04 i have taken all hoses off and flushed them all out and cleaned out the pump checked the u bend and that the clip is not done up 2 tight! still not draining and still showing e04 help please b4 i take a sledgehammer 2 it

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  • jon sefton Nov 21, 2007

    sorry i ment f04,any ideas any1???

  • jon sefton Nov 21, 2007

    and i can hear a humming from the pump but not draining still. gone over everything twice now!!

  • Mel H Dec 10, 2007

    The machine won't drain - there is a pool of water inside. I've run a wash cycle with the water in and that was ok but the same amount of water remained at the end of the cycle. I've tried to ask it to 'spin' but it wont do that. Any ideas?

  • cool-banana Jan 03, 2008

    Yes, exactly the same problem on a Bosch 1400 Exxcel - get the F04 error message. Have drained it and cleaned out the (unobstructed) filter three times now and it's still not working.

  • starrann Feb 09, 2008

    we cleaned out the hose and chech below for a clogged sock.. NOTHING>> still humming

  • JackCR Feb 19, 2008

    Also have Bosch exxcel 1400 which occasionally stops with F04 error code. Have cleared filter, all hoses, tubes, pressure vessel, etc, run on hot empty wash with powder, then hot with soda crystals, then hot with vinegar. Sometimes machine works fine, sometimes stops on F04 once full with water and unable to drain or spin. Pump humming and doesn't spin. Can get it to restart again by draining out water from filter hose then after most drained out it, set to spin will start again. Have tried with filter open and it appears pump is sticking and can sometimes get it to kick in when move pump spindles. It is strange that it is intermittent. Does the pump need greasing, is it just on it's way out and needs replacement or something else?

    Is it a design fault?

    As others appear to have same problem would be great to find solution to what appears to be a weak link in an otherwise great machine.

    Anyone know the cause and solution? Advice would be greatly appreciated. Will let you know if get any further.




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Check your exit hose spigot, it may be clogged. This is if your filter is all clean. There should be air for passage in the standpipe behind. Your hose should not fit airtight into the standpipe and neither too deep into it. Snaking out your standpipe would be good too.

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Posted on Jan 16, 2008


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