Question about Canon PIXMA MP830 All-In-One InkJet Printer

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Scaning Problem My canon 4 in one printer MP830 is not scaning

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  • frank12429 Nov 27, 2007

    i have the same problem. printer prints fine, but scanner won't respond.

  • joshian Nov 28, 2007

    We've got two different PC (both with WIN XP prof SP2):
    > Canon-Software installed in exactly the same way (standard from CD)
    PC no. 1 is scanning without any problems (USB connected)
    PC no. 2 get the following failure: "ScanGear MP Code 2,155,0)" after start scanning
    >> we have uninstalled / installed the software > no chance to scan!

  • Garboldisham Dec 31, 2007

    MP830 purchased in Feb 2007. Had to download software VISTA compatible, then worked fine. Copy, fax, scan, and digital photo card from camera all ok. Then a few months later started getting intermitent problems same error message "Cannot communicate with scanner.........Code 2,155,0". By trial and error, moved the document to be scanned away from "corner". This seemed to work fine. But in the past few days (Dec 2007) keep getting error message. Can't scan anything - tried "Presto Page manager" and also "MP Navighator 2.2" Can't scan a thing now. Would appreciate a solution.

  • mirzaaslam20 Sep 04, 2008

    I think it may be same problem. When I click scan using Navigator, the message is "adjusting lamp" and stays this way for a long time. I have been able to fax stuff copy. It just started recently.

  • WCSnodgras Dec 26, 2008

    I'm having the same problem - when I try to scan it just says "adjusting lamp" and sits there for a looong time. I've reinstalled software but did not help. Everything else works great!!

  • akmorales Dec 27, 2008

    I have the same problem. I can print to it, but i can't scan, which is the main reason I bought it in the first place. It used to work and then suddenly just stopped.



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Scanner has worked off and on during 2008, but not consistently. Someone suggested I use a new cable connection - may have got it working again (for a short time) but it may have also been a coincidence.

Posted on Nov 16, 2008

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Can't get my canon mp830 printer to scan to my pc

Posted on Nov 16, 2008


Change the usb cable. just buy a better one, i think is a DS usb cable, no longer than 2 mt

Posted on Jan 18, 2008

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Try This.

Canon imageCLASS MF4150 And maybe others

Canon imageCLASS MF4150 Firmware Update V062 Windows 2000/XP/Vista/Windows 7(all x32/x64) from Canon Multifunction .

Hi there
This is because you need to update your Firmware,
So what I have don for you I have found the Update you need and I have put it on my website for you to download, this is a update for Vista / Win 7 / All 32Bit and 64 Bit.

Click Link =

All I ask is please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
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All files on my website is only there foe a limited time.

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Thanks for using Fixya.

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