Question about Apple iPod MP3 Player

1 Answer

IPod will not start - hard drive making clicking noises

My iPod photo (20gb) turns on, but I get the sad computer face and it says I should go to www.apple.com/support. I can hear the hard drive making clicking noises. Sometimes it will actually start without the sad computer face, but it still will not play any music, and the hard drive still makes a clicking noise.

Posted by on

  • 1 more comment 
  • Oone325Xi Nov 21, 2007

    I'm having the same problem. A few months my ipod started freezing up, I'd reset it and then it would freeze again. I've read all of Apples support and am not getting anywhere. I'm about to take mine to a repair shop nearbye. Hopefully they can fix it! I'll keep posted on what I find out.

  • djudah Dec 14, 2007

    thanks!! it worked!!!

    FYI - how to open your iPod

    I used a swiss army knife instead of a guitar pick - worked fine.

  • Anonymous Mar 30, 2014

    ipod 20gb 1099A Model won't boot up Worked okay originally replaced earphone bracket & strip cable all worked okay. Went to ITunes & was asked to update & sync ipod & was locked out after this process with a charger icon on screen. Tried to charge as described by this icon. Apple icon appears momentarily then disappears, replaced by the charger icon, I can hear the hard-drive operating. Please help.

×

Ad

1 Answer

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

I had the same problem, took it to Apple store, they suggested I trade it in for a new one. With no other options, I opened up the ipod and found that the hard drive off center. I popped it back into place and it worked like normal after that. Opening your ipod will void the warranty. Hope this helps.

Posted on Dec 14, 2007

Ad

2 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017

Ad
  • 105 Answers

SOURCE: my apple 30GB has sad face /www.apple.com/support/ipod

Hi, you may want to try reset your iPod: 1. Toggle the Hold switch on and off. (Slide it to Hold, then turn it off again.) 2. Press and hold the Menu and Center (Select) buttons simultaneously until the Apple logo appears, about 6 to 10 seconds. You may need to repeat this step.
If you are having difficulty resetting your iPod, set it on a flat surface. Make sure the finger pressing the Select button is not touching any part of the click wheel. Also make sure that you are pressing the Menu button toward the outside of the click wheel, and not near the center. If the above steps did not work, try connecting iPod to a power adapter and plug the power adapter into an electrical outlet, or connect iPod to your computer. Make sure the computer is turned on and isn't set to go to sleep.
Regards, Peter

Posted on Aug 07, 2010

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Ipod shows www.apple.com/support/ipod, makes strange noise


If your iPod is making strange noises, you have a broken hard-drive. They're quite easy to replace though and I'll be able to guide you, if you can source the part.

Sep 27, 2009 | Apple 20gb Ipod Mp3 Player With Click...

1 Answer

I need a new 20gb hard drive


u need a new 20gb...is ur ipod full with song? not working correctly? my suggestion is this (if you are willing) plug the ipod to pc....itunes will pop up...(make sure all video,photos and music is saved in itunes by syncing it).now x out of itunes...go to my computer open the ipod drive and copy software and hidden software to your pc (do not rename any part of this)....software is copied, format the ipod drive (yes you wish to erase it)...format is complete...now copy the software back on to ipod from pc.......go to start or click on itunes icon to open itunes....if ipod not found in 30-45 seconds disconnect the ipod for 10 sec and plug it back to pc..add your photos/video/music back to ipod...its working like brand new

now here is the site for replacement harddrives http://www.mymacstore.com/advanced_search_result.php?keywords=20+gb&x=8&y=13

just trying to save u $ and time

hope this is helpful feel free to rate

Jun 16, 2009 | Apple 20gb Ipod Mp3 Player With Click...

2 Answers

My ipod says www.apple.com/support/ipod


Hi

Go to www.ezrepair.ca and send it to us.
We will diagnose your unit for free and give you an estimate in a 48H maximum period.



could be just your hard drive cable

Jun 14, 2009 | Apple 20gb Ipod Mp3 Player With Click...

1 Answer

Will not turn on


If the sad face appears on your ipod, it means it is broken. It needs to be taken into Apple to have it repaired or you might have to buy a new one.

Sep 14, 2008 | Apple 20gb Ipod Mp3 Player With Click...

1 Answer

Ipod u2 edition not working


Start with this troubleshooter,

Its for nano but, there is no spesific troubleshooter for u2. So Try it and tell me how it turns out.

Feb 23, 2008 | Apple iPod U2 Special Edition MP3 Player

3 Answers

Apple 20GB IPOD 4th generation


I have the generation one which was developed in 2005 and mine does the same thing. What i do is hold the menu button and center button down at the same time until it resets itself,this should only take nomore than 30 sec. of holding them down at the same time. That should help.

Jan 19, 2008 | Apple iPOD 20GB Toshiba Harddrive for Gen...

1 Answer

Cracked screen, and other stuff.


It's very likely that when you dropped the iPod and damaged the screen, you also damaged a small component inside of the hard drive. The clicking noises are probably those of the hard drive trying to work and the picture of a "dead" iPod (I assume it's a picture of an iPod with a sad face) is also one that pops up when one is having hard drive problems. If you're comfortable enough opening your iPod, you could probably replace the LCD and hard drive but it might be a better idea for you to just buy a new one and sell the broken one as-is on eBay as you're replacing 2/3 main components of the iPod.

Nov 13, 2007 | Apple iPod MA446LL/A MP3 Player

Not finding what you are looking for?
Apple iPod MP3 Player Logo

Related Topics:

453 people viewed this question

Ask a Question

Usually answered in minutes!

Top Apple Audio Players & Recorders Experts

Nagendra Baliga

Level 2 Expert

96 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

Computer Repairing
Computer Repairing

Level 3 Expert

14641 Answers

Are you an Apple Audio Player and Recorder Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...