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IPod will not start - hard drive making clicking noises

My iPod photo (20gb) turns on, but I get the sad computer face and it says I should go to I can hear the hard drive making clicking noises. Sometimes it will actually start without the sad computer face, but it still will not play any music, and the hard drive still makes a clicking noise.

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Re: iPod will not start - hard drive making clicking...

I had the same problem, took it to Apple store, they suggested I trade it in for a new one. With no other options, I opened up the ipod and found that the hard drive off center. I popped it back into place and it worked like normal after that. Opening your ipod will void the warranty. Hope this helps.

Posted on Dec 14, 2007

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SOURCE: my apple 30GB has sad face /

Hi, you may want to try reset your iPod: 1. Toggle the Hold switch on and off. (Slide it to Hold, then turn it off again.) 2. Press and hold the Menu and Center (Select) buttons simultaneously until the Apple logo appears, about 6 to 10 seconds. You may need to repeat this step.
If you are having difficulty resetting your iPod, set it on a flat surface. Make sure the finger pressing the Select button is not touching any part of the click wheel. Also make sure that you are pressing the Menu button toward the outside of the click wheel, and not near the center. If the above steps did not work, try connecting iPod to a power adapter and plug the power adapter into an electrical outlet, or connect iPod to your computer. Make sure the computer is turned on and isn't set to go to sleep.
Regards, Peter

Posted on Aug 07, 2010

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Ipod shows, makes strange noise

If your iPod is making strange noises, you have a broken hard-drive. They're quite easy to replace though and I'll be able to guide you, if you can source the part.

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I need a new 20gb hard drive

u need a new ur ipod full with song? not working correctly? my suggestion is this (if you are willing) plug the ipod to pc....itunes will pop up...(make sure all video,photos and music is saved in itunes by syncing it).now x out of itunes...go to my computer open the ipod drive and copy software and hidden software to your pc (do not rename any part of this) is copied, format the ipod drive (yes you wish to erase it)...format is copy the software back on to ipod from pc.......go to start or click on itunes icon to open itunes....if ipod not found in 30-45 seconds disconnect the ipod for 10 sec and plug it back to pc..add your photos/video/music back to ipod...its working like brand new

now here is the site for replacement harddrives

just trying to save u $ and time

hope this is helpful feel free to rate

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My ipod says


Go to and send it to us.
We will diagnose your unit for free and give you an estimate in a 48H maximum period.

could be just your hard drive cable

Jun 14, 2009 | Apple 20gb Ipod Mp3 Player With Click...

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If the iPod is showing the "Sad iPod face" icon, this means that the hard drive inside the iPod is dead and needs to be replaced.

If the iPod is showing the "Folder/Exclamation Point" icon, this means that the logic board (the circuit board) inside the iPod is no longer working properly and needs to be replaced in order for the iPod to work.

Feb 12, 2009 | Apple 20gb Ipod Mp3 Player With Click...

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Will not turn on

If the sad face appears on your ipod, it means it is broken. It needs to be taken into Apple to have it repaired or you might have to buy a new one.

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Start with this troubleshooter,

Its for nano but, there is no spesific troubleshooter for u2. So Try it and tell me how it turns out.

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Cracked screen, and other stuff.

It's very likely that when you dropped the iPod and damaged the screen, you also damaged a small component inside of the hard drive. The clicking noises are probably those of the hard drive trying to work and the picture of a "dead" iPod (I assume it's a picture of an iPod with a sad face) is also one that pops up when one is having hard drive problems. If you're comfortable enough opening your iPod, you could probably replace the LCD and hard drive but it might be a better idea for you to just buy a new one and sell the broken one as-is on eBay as you're replacing 2/3 main components of the iPod.

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