Question about Dell Latitude D600 Notebook

2 Answers

Ethernet port doesn't recognize internet

I have had a latitude D600 for about 4 years now. It has a Broadcom 570x integrated ethernet controller and is running Windows XP Pro SP2. The problem that I have had in the past 6 months is that the wired ethernet does not work effectively. It does not recognize that the connection is good when plugged in. Occasionally the Local Area Connection will disappear altogether from the Network Connections folder. I have tried:
1. Ensuring that the power is plugged in and the power down of the ethernet port is disabled when connecting to the ethernet.
2. Uninstalling then reinstalling the drivers for the ethernet controller. This initially worked but the same problem would arise.

The wireless works fine and I have been able to operate with just this.

I am unsure as to whether this is a hardware or a software problem.

I'd appreciate some assistance with this.


Posted by on

2 Answers

Re: Ethernet port doesn't recognize internet

Hi! In addition, two of my colleagues have same problem with dell latitude. They try to use it in some hotels with wired connection first boot the local area connection in the network connection doesn't appear when they try to shutdown the laptop after few minutes turned it on finally the local area connection came up. The things is every time that they use it in different location still the problem exist. Windows XP SP2, updated all the patches and drivers from the Dell website. How can it be fix? Thanks.

Posted on Jan 03, 2008

  • Level 1:

    An expert who has achieved level 1.


    An expert that got 5 achievements.


    An expert who has written 20 answers of more than 400 characters.


    An expert who has answered 20 questions.

  • Contributor
  • 54 Answers
Re: Ethernet port doesn't recognize internet

Ok i have herd of service pack 2 causing these problems, go to dell website , see if there are any service pack 2 fixes to download for your model laptop , or any updated drivers for your laptop , it does almost sound like a Harware problem , but i dont think thats the case , reinstaling xp may be the solution , start from scratch , and take note of what you install , as it maybe be some other software / programs causing this, it's also possible it is spyware or a virus causing this , spware doctor is a good program to use , you can download it for free and do a check , but u will need to buy it to clean the infections, unless u know how to pirate it, which i dont think im allowed to say ,

Posted on Nov 21, 2007

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

1 Answer

Can I disable wireless and connect with ethernet cord and modem, for work do not want remove wireless cord, in the day want to be able to use my wireless.

Are you talking about direct-connecting via Ethernet to a cable or DSL modem? You shouldn't have to disable wireless to do that. If the cable modem has an open Ethernet port, you should be able to run a straight-thru Ethernet Cat-5 cable between that port and the Ethernet port on your laptop. The laptop should recognize that it is connected to the modem through the direct connection. Check the manual for the cable modem or information supplied by your ISP for connection details. You may have to do some setup on the modem to get an Internet connection, like having your ISP 'activate' the modem. Just be sure your Ethernet cable is a straight-thru, standard Ethernet cable, and not a 'cross-over' cable such as is used to transfer data between two computers.

Jul 24, 2014 | Dell Inspiron PC Laptops

2 Answers

I have an older model armada 7800 that I am trying to get connected to the internet. Where does the ethernet cable go on this model? The only place I see for it is in the back, but the cable does not fit...

It may not have a place for an Ethernet cable. These older laptops required special cards to be attached to them or inserted into a special port for them to work with an Ethernet cable. The port your referring to might be for a phone cable which means it would have a modem and be dial-up only.

Oct 28, 2010 | Compaq Armada 7800 Notebook

1 Answer

Im having ethernet problems with my inspiron E1505 dell laptop. after a reboot the computer no longer recognizes ethernet plugged into it. the cable has been tested and works fine. the drivers (Conexant...


Your ethernet card is not working and it seems to be damaged so if your laptop in under warranty so replace it free from the service center. Otherwise they will take charges for this replacement.


Ashish Kumar

Feb 02, 2010 | Dell Inspiron E1505 Notebook

2 Answers

The ethernet controller on my Dell Latitude C540/C640 Notebook has not worked in a while. I am able to get wireless internet access, but no luck when I try to connect to my router via a direct line. I...

If you are using Windows XP, go to Control Panel > Network Connections. Right click on Local Area Connection and then click Enable. (This is only applicable if the ethernet port is disabled).

Also, you may go to Device Manager (Right Click My Computer > Manage > Device Manager) and then check if the ethernet is disabled or has a question or exclamation mark.

If both dont work, your ethernet controller is broken.

Jun 07, 2009 | Dell Latitude C640 Notebook

2 Answers

Dell D600 Issue with integrated NIC freezes computer randomly

Are you running any virus programs and firewalls?
If not you should be, and it appears you have some kind of infection and your computer slows down when you are connected to the Internet via the LAN cable.
Run your virus program and scan your computer for infections.

May 23, 2009 | Dell Latitude D600 Notebook

1 Answer

Ethernet port not "active"

Hi there.
Restart the PC and go into the bios to make sure the on-board LAN is enabled, if it is try as jery says and try another ethernet cable.

Post back please and good luck

Apr 21, 2009 | Dell Latitude C400 Notebook

1 Answer

Plugged ethernet cable innto laptop from cable modem and nothing

Click Start / Control Panel / Network Connections.

Your Ethernet status should show under LAN or High Speed Internet. It might be disabled, in which case, right click & ENABLE.

Let me know how you get on.

Jan 10, 2008 | Dell Latitude C640 Notebook

1 Answer


What error code was given when you tried to install the Broadcom 570x. What operating system? (WinXp, Win2000, Vista)? I would go to Dell's website and download the drivers shown there for the Latitude D600.


Dec 15, 2007 | Dell Latitude D600 Notebook

Not finding what you are looking for?
Dell Latitude D600 Notebook Logo

812 people viewed this question

Ask a Question

Usually answered in minutes!

Top Dell PC Laptops Experts


Level 3 Expert

1038 Answers

Sudeep Chatterjee
Sudeep Chatterjee

Level 3 Expert

3267 Answers

Donna Sander

Level 2 Expert

193 Answers

Are you a Dell PC Laptop Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides