Question about HP LaserJet 3055 All-In-One Printer

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No answer? When we try and send faxes out it goes throught the motions and then says No answer...

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  • pam2802 Jul 22, 2009

    We have tried more than one fax number and know one of them is working. SO we are pretty sure it is our machine

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Are you sure that the recipient's telephone-number is being answered by a FAX-machine? Pickup your telephone hand-set, and dial the 7 (or 10 or 11) numbers, and listen for the remote FAX-machine to answer your call, and to start "whistling".

Posted on Jul 22, 2009

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Posted on Jan 02, 2017

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Go into the menu on your Brother machine and select Fax, then Setup Receive and then select Easy Receive. This will usually solve most recieve problems.
Brother machines come with s default of 4 rings before they will answer, make sure none of your other devices (such as an answering machine) are set to a lower number of rings or the fax machine will never grab the line.

If you have distinctive ring, make sure you have it set up in the machine. There is a section in the owners manual for setting up discinctive ring.

If the machine grabs the line and goes through the motions but nothing comes out on the page (no black print) then make sure you are using a Brother ink cartridge (not refilled or generic) and print out the test page using the "ink" button. Allow the machine to clean a few times and see if the test page prints out correctly. If you are using refills or a generic black, you might have premanently damaged the print head. In this case take it to a service centre to have the head tested.

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1 Answer

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The setting for resolution was too high. Set back to basic and fax went through--no more problems.

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