Question about Philips Sport Personal CD/MP3 Player

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Philips Go Gear 1BG not turning on

Battery went dead on my Philips MP3 player so i charged it but now it turns on for a few seconds and tells me the battery is dead and when i plug it backin tocharge on the computer it tells me the battery is full

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The battery could be bad.. They only last around 1 year.. IF the battey is bad id could give off wrong readings too...
I would try a new battery..

Rate well ;o)

Posted on Jul 22, 2009

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Posted on Jan 02, 2017

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1 Answer

I am not able to turn on my Go Gear Vibe MP3 after charging it today. Please help.


Dear Consumer,
We regret and apologize for inconvenience caused to you.
The problem you have described in your web post, can be easily troubleshooted by doing the following tests.
1) Charge your Go Gear for 4 hours continuously, and then try turning it ON.
2) If its already charged and still you are unable to turn it on, than kindly connect it to your PC and then press the power button for few seconds. This should solve your problem.
3) If the player is still not working, then check whether your PC detects the Go Gear when it is connected using the USB Cable. If it is detected, then try to repair it using using Device Manager or Sound Bird.
If the problem persists, kindly share your contact details with us or contact us on the below mentioned contact details.
Thanks & Regards,
Philips Consumer Care, India customercare.india@philips.com 1800-102-2929 1860-180-1111

May 10, 2011 | Philips GOGEAR SA6045 MP3 Player

1 Answer

My battery went dead. plugged it in and wont do anything


mine is doing the same. i have a SanDisk 4GB mp3 video player & mines went dead too and it will show it charging for a few seconds then it will just stop & it will just show the connected sign. try holding the power button for 15 to 20 seconds. maybe that'll work

Sep 03, 2009 | Philips Audio Players & Recorders

3 Answers

My Philips GoGear 4GB MP3 player froze up and will not come back.


well if your Philips MP3 GoGear freezes up. find somthing small enough to fit in the reset hole and push it in until it shuts down.if ur light shuts off but is still froze on the same screen hold the power button and it wiil power down all the way.l then turn your gogear on and it will be ready to go TRUST ME I JUST DID IT...HAHAHA

Jul 28, 2009 | Philips GOGEAR SA6045 MP3 Player

1 Answer

My battery died ,it won't turn on and the computer can't see it


It could be a hardware issue requiring replacement, but here are the things you can try to narrow it down:
1. Make sure the hold/lock is not engaged
2. Reset the player
3. Run an Updated using the latest version of the Philips Device Manager from Philips website
4. Run a Repair in Philips Device Manager

Triple Reset for Philips’ GoGear:

Disconnect the Go Gear from computer. Press the reset pinhole until the player turns off. Hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If this pop-up does not appear, reset the player again WHILE connected to the computer. Open the Philips Device Manager, and go to Repair Tab. Reset the player one more time while connected to computer. Follow the repair instructions.

After repair is complete, upgrade the firmware for this player. Will erase all the songs, but you should be good to go again.


If these methods fail, call Philips to see if you are still in-warranty.

-Tha Mp3 Doctor

Mar 10, 2009 | Philips GOGEAR SA6045 MP3 Player

1 Answer

My philips go gear mp3 wont turn on to charge


Take something really skinny like a saftey pin and press the little reset button thts next to the lock switch

Dec 17, 2008 | Philips GoGear HDD075/17 MP3 Player

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i think it's hanged. Let it be the way is it, once the battery is exhausted and at that time when u start it, it should be OK.

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Gigabeat Will Not Turn On - Battery Flashes Then Goes Dead


I called and they told me,i have the same problem, to just turn the battery switch ( bottom thing) off and charge it over night via wall outlet. hope it helps im trying it as i type so i wouldn't know...

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Hold down the power and volume-up buttons for a few seconds.

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