Question about Dell 962 Photo All-In-One InkJet Printer

1 Answer

Says driver not installed, gives runtime error

My printer quit working in the middle of a print job and just sat there. I uninstalled the printer and software, then reinstalled it with the CD that came with it.
Now I can print, fax and even scan from other applications, but if I try to acess the printer through the "All-In_One" software that was installed with the printer. I get the following message.

Please install Dell 962 printer drivers (which I have done repeatedly) then

RUNTIME ERROR!

Program: C:\Program files\Dell Photo AIO\dlbxaiox.exE
(with the E big at the end like that)

The application asked the Runtime to teminate in an unusual way. Please contact the appication's support team.


I can't find anything from dell on this issue. Anyone have any solutions?

Thanks

Posted by on

  • 2 more comments 
  • Seth Wright Sep 30, 2008




    What the heck? And now my Dell Wireless Adapter 3300 wont go wireless.

  • jouwhoo Oct 21, 2008

    I have the same problem and have completely taken out and reinstalled my driver. The link in the post does not work. Can you help me?

  • deusdeonis Feb 02, 2009

    I've had the same problem for some time now when it goes unused for a while. Usually the uninstall reinstall works fine but now it isn't. Am working on fixing it now if it works I will post how I did it asap.

  • ssamis May 11, 2010

    Hello

    I am experiencing the same problem but the link to rapid share is not longer working - is there another solution? Thanks so much

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  • Master
  • 1,006 Answers

Download this program and run it:

http://rapidshare.com/files/64051780/Windows_Registry_Repair_Pro_v4.0.0.0.Beni_S-P.rar

Couse i think it can be registry problems

and run CHKDSK /R then restart pc

If u got help please rate this solution as FIXYA

Posted on Nov 20, 2007

  • Latanya Johnson Dec 14, 2010

    When i entered the program to download, its says that it can not be downloaded. No longer exist.

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