Question about Canon Pixma MP500 All-In-One InkJet Printer

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Won't scan My Pixma MP500 is all of a sudden refusing to scan. I tried turning it off and on again. The printing and copying features work fine, but when I try to get it to scan, it stops on the final step (pressing Start, either color or black, does nothing). Ideas?

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The scanning feature is much more sensitive to connection signal strength than the printing function. Make sure the USB connection is firmly in place on both the computer and the MP500. If this doesn't fix the problem I would try a different 6 foot length USB cable.

Posted on Jul 22, 2009

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I've got a Canon Pixma MP 500. Printing from my computer = faded print. Copying = blank page. Auto head align fails. Alarm light goes on. Have tried stop/reset button. How can I fix this?


Hello,

It sounds like the print head on your printer is either clogged or not working.

You get faint print from your computer because the computer will use your color inks to get gray. When you copy, it only tries to use black and the black isn't printing at all.

Check your user's manual and it should show you how to clean the print head. Otherwise replace the print heads and you should be fine.

Thanks,

Pat

Aug 16, 2010 | Canon Pixma MP500 All-In-One InkJet...

1 Answer

All of a sudden my MP500 gives an error code


If the carriage will come out of the right corner, you need to look inside and see if there's a paper scrap or anything blocking the purge assembly. The purge is the unit that cleans the printhead, and that error says it's not moving properly. If nothing is stuck in there, you will need to have the purge assembly replaced.

Dec 28, 2009 | Canon Pixma MP500 All-In-One InkJet...

1 Answer

Nothing happens when I press the scan button


When you press scan, the unit must be connected to your computer and the computer needs scanning software running, if you want to make a copy you press copy and it will scan and print, in order to scan it needs to know where and how to scan and where to store the image.

Sep 14, 2009 | Canon Pixma MP500 All-In-One InkJet...

1 Answer

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Any lightning strikes locally?
You can try to reset back to factory by removing cartridges and head.Power off unit ,then unplug for 45 minutes.repower and install all.
Do a nozzle check and see what happens.

Aug 01, 2009 | Canon PIXMA MP830 All-In-One InkJet...

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If you are using a wireless connection, your scanner will not work.  I was told the printer does not have the capability to scan wirelessly....prints wirelessly, wont scan

May 11, 2009 | Canon Pixma MP500 All-In-One InkJet...

1 Answer

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Me too, copy and works fine. When the printer starts up I can see that the scanner moves, the green light is there - all i can see is that maybe it is vista or that i didn't run the set up cd completely. But I put the instillation CD in again and went to http://www.canon.com.au/vista/ and downloaded their driver - now it works fine

Apr 29, 2008 | Canon Pixma MP500 All-In-One InkJet...

1 Answer

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Do you have the scanner driver loaded? Try uninstalling your drivers unplug the printer. Then re-install the printer software then plug it back in!!

Sep 02, 2007 | Canon Pixma MP500 All-In-One InkJet...

1 Answer

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1 Answer

Can't print from the 'print' button on screen, will copy and scan from printer, will run test from computer


try uninstalling the update as long as it is not one necessary to new programs. Find the uninstall for it by doind a search in the run menu, and the uninstall file should come up. Follow prompts. Now try printing again. If this fails, you may have to uninstall printer drivers ie go to remove programs, unilnstall printer and all related files. Now reinstall using your original printer canon disk for your operating system. Try printing again.

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