Question about Dell Photo 964 All-In-One InkJet Printer

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Dell 966 printer - missing white wheel & spring from belt tension

The white wheel fell off from the tension assembly when the black piece broke and the spring disengaged. I have not been able to find the original spring or white wheel. Where can I purchase a replacement?

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  • emile_lombar Jul 22, 2009

    I live in College Park, GA

  • INDIRA KUMAR
    INDIRA KUMAR May 11, 2010

    can i know where do you live in so i can give you the nearest location...

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COMPUTER REPAIR SHOPPE

1751 Lower Roswell Rd
Marietta, GA 30068

ph :770-578-1312

Posted on Jul 23, 2009

  • INDIRA KUMAR
    INDIRA KUMAR Jul 23, 2009

    magicyellow.com/category/Computer_Service_Repair/MARIETTA_GA.html






    check the above link and you will get a list of outlets nearby to you

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My needle broke and a piece of metal fell out of machine


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DELL AIO 966 Carrier belt detached from printer


The belt goes through the back of the ink carrier.

There is a spring somewhere that keeps tension on the belt with the white roller.

The belt itself hooks into the frame of the machine.

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My dell photo 966 printer has a broken drive belt tensioner pulley. is there a disassembly guide and a parts diagram available?


my dell photo 966 printer has a broken drive belt tensioner pulley. is there a disassembly guide and a parts diagram available?

Jun 20, 2009 | Dell 966 All-In-One InkJet Printer

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The drive belt on the inkjet carriage came off it's wheels.


You'll have to disassemble the printer, remove the bottom of the printer and turn it upside down to where the belt and underside of the ink carriage (where ink comes out) is exposed. Take the closest loop of the belt and insert it around the plastic piece attached to the carriage [see image]. Then reassemble the printer. If you aren't good at taking things apart and re-assembling them you may have a hard time with this. Also, you may severely damage your printer if you break something mechanical or electronic in the process. Don't blame me.ff8bdfe.jpg

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Mar 27, 2009 | Dell 966 All-In-One InkJet Printer

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Mechanism, belt came off.


Turn your machine upside down and give it a shake. Most likely, a small spring will fell out. The same thing happened to us and sure enough, it was the spring. This spring will give the tension you need to hold the belt on the plastic piece.

Sep 23, 2008 | Canon PIXMA iP1800 InkJet Photo Printer

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Dell 966 all in one


i had this same problem and with some difficulty was able to fix it.(i have moderate experience with taking things apart but i am no expert.) i had to take the printer apart. just pretty much the outside case, nothing really much inside. on the right you will see this black thing connected by a metal rod. the white gear sits on top in that black thing with the band around the gear. on the bottom the black thing is connected by a spring. what happen to me is that black thing is very weak where the spring connects, and all the tension caused it to break. i was actually able to fix that black thing using paperclips. so far its been holding up and i think it should stay. if you want you can email me skradtim@hotmail.com and i might be able to sketch a picture of how it is connected. you may have to shake your printer upside down to recover any pieces. if you have trouble recovering the spring or any metal piece, check on the far right. their is a small speaker and as you probably know the backs are like magnets.

Sep 14, 2008 | Dell 966 All-In-One InkJet Printer

2 Answers

Dell 966 All In One Printer, cable disconnect from wheel


i had this same problem and with some difficulty was able to fix it.(i have moderate experience with taking things apart but i am no expert.) i had to take the printer apart. just pretty much the outside case, nothing really much inside. on the right you will see this black thing connected by a metal rod. the white gear sits on top in that black thing with the band around the gear. on the bottom the black thing is connected by a spring. what happen to me is that black thing is very weak where the spring connects, and all the tension caused it to break. i was actually able to fix that black thing using paperclips. so far its been holding up and i think it should stay. if you want you can email me skradtim@hotmail.com and i might be able to sketch a picture of how it is connected. you may have to shake your printer upside down to recover any pieces. if you have trouble recovering the spring or any metal piece, check on the far right. their is a small speaker and as you probably know the backs are like magnets.

Jul 23, 2008 | Dell 966 All-In-One InkJet Printer

2 Answers

Replacement parts


I think you may have the skills to make it
get some plastic epoxy or , i get them from a auto parts store but you can also find them in home improvement stores, etc

make a small paper cylindrical mold that would engulf the old plastic piece, fill it with epoxy to the top, turn it upside down and place it on the plastic part where the old hook was. once solid you can cut this to size so it will hold the spring.

Feb 23, 2008 | Dell Photo 964 All-In-One InkJet Printer

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