Phones will not make or recieve calls.They appear to be charged and all info on handsets is correct. Our phone line does work with other phones in house. I also do not have a dial tone on these handsets (3). When I try to dial out the timer indicates that it is trying to make a call but I just doesn't happen. Please help The unit I have is KX-TGA1033C
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hmm im not sure if there's an issue with the base for your wireless phones but it maybe that the phones arent able to determine if the base is active (EG the right base for the phones) some may need to be paired up to the base or the base maybe malfunctioning due to the lightning storm (Phone lines are prone to being struck at times which could send a surge to some types of phone bases and ruin them)
Not likely defective, just need to be reset. If I understand correctly, no ring with an incoming phone call, but the intercom feature works fine. The ringer on the handsets is either "off" it will say no ringer or the base station is not communicating correctly. Intercom is handset to handset. Phone calls pass through the base station first. Of course, check the base unit: power on, phone line plugged in, antenna attached. Then try the phone line to check for dial tone with a regular, "old" analog telephone. If you are using these with a PBX, you must have an analog line installed.
The phone seems to have too many issues and it seems that the handset unit is faulty. check and see if the battery had leaked into the handset. If so it might have damaged the circuit board and it might be too costly to repair.
Also check the adaptor for voltage, check the telephone line input for a failed optocoupler - no dial tone or a switching transisitor or zener diode.
Unplug
your Phone and plug in a regular un-powered phone. If
it rings your cordless base station is bad and you will need a new one
if it does not ring then there is a problem on your phone line and you
need to contact your phone company. Note, the phone company will charge
you for repairs inside your house.
These phones are digital proprietary telephones which means that they only work on panasonic telephone systems and not on normal analog lines. If you have a panasonic system the correct way is to plug the line into the " To Main Unit ", the handset into " Handset/Headset" and a normal analog phone into " To Tel ". If the wiring on the line jack was not done digitally the phone will also not work
When you pick up your GE cordless phone and press a button, the phone
should beep as a confirmation that a button has been pressed. If the
telephone handset does not beep, or if it does not respond to any
buttons, the battery may be in need of a recharge. Verify that the
cordless phone base unit is plugged in to an electrical source, then
place the handset into the charging cradle. If no lights illuminate on
the phone, or if charging fails to correct the issue, clean the metal
charging contacts on the cordless handset and place the phone back on
the charger. If it still fails to respond or to charge, the unit may
need to be serviced or replaced.
Does the Battery Hold a Charge?
If the cordless phone charges up and appears to be ready for use but
dies after only short periods of use, the internal rechargeable
batteries may need to be replaced. Replacement batteries are widely
available at electronics
and discount retail stores. Note your phone's exact model number, as
this number will be necessary when purchasing a replacement battery.
Listen for a Dial Tone
If the GE cordless phone powers on, and beeps when you press keys, but
no dial tone is heard, one of three problems is the likely culprit. The
phone's batteries may have an insufficient charge to fully power the
phone, a condition that can be corrected by simply placing the phone
back in the charger. If the batteries are charged, but no dial tone is
heard, it is also possible that another telephone in your home or
office is "off hook" or in use; verify that all telephones, fax
machines and modems are securely on the hook. If there is still no dial
tone, your telephone service may have been disconnected or require
service by your local telephone company.
Listen for Static
On some GE cordless phone models, particularly older models, static may
be heard if the radio signal between the handset and base unit
experiences interference. Common sources of interference include
unshielded electronics, appliances, and radio transmitters, as well as
high-tension power lines. If your phone offers an option to change
channels, try several different channels to see if the static is
eliminated. If static continues to exist, or if static can be heard on
wired phones sharing the same line, your telephone line may require service.
Verify Your Handset is Registered
Some models of GE cordless phones may display a message on the display
screen that the handset needs to be registered. If this message
appears, move the handset close to the base unit and press the
"Prog/Mute" button near the bottom of the handset. Next, press the
"Pager" button on the base unit (your handset may instruct you to
perform this step). Finally, press the "Prog/Mute" button on the
handset one more time to complete the registration process. Your GE
cordless phone should now work correctly.The GE Cordless Phone brand is designed to deliver the conveniences of
cordless home service with quality sound and features. There are many
models of the GE Cordless Phone. The most current models, including the
DECT 6.0, have standard features such as call waiting, caller ID,
visual ring indicator, phone number memory and digital answering systems .
Before
you use your GE Cordless Phone, ensure that you have all the parts.
Your cordless phone package should include the phone base, a handset
battery pack, a battery compartment cover, the cordless handset, a wall
mount bracket, and a telephone line cord and AC power adaptor. Once you
have confirmed that you have all of your parts, insert the handset
battery pack into the handset and replace the battery compartment
cover. Insert your telephone line cord and the AC power adapter into
the phone base. The phone base identifies the telephone line as TEL
LINE and the adapter as AC. Plug the phone base into the electrical
socket. Place the cordless handset into the base. Allow the phone to
charge for at least 16 hours before its first use. Failure to fully
charge the battery before its first use will result in poor battery
performance.
Once you have fully charged your phone, you can proceed with setting up
your phone's features. If your cordless phone includes an answering
system, complete this setup process first. Turn on the answering system
by pressing the on/off button. The message indicator light will
display. The cordless phones
are defaulted to English as the selected language. To change your
language preference, press the "Skip" button for two seconds. The
language will change to Spanish. Next, you will set up your voice time
and day stamp. While the answering system is on, press the "Answer"
button on your handset for two seconds. The phone will enter the
answerer mode. Press the "8" key. This will take you to the time/day
setup menu. Use the number keys to set the hour and minutes. Use the
volume up and down arrows to set the AM/PM. Press "#" to save. The
cordless handset will also require that you give it a name. Press the
"Mute" button for two seconds until the handset reads "ENTER NAME."
Enter the name of the handset by using the touchtone keypad. Press the
"Mute" button to save. Enter the default area code by pressing "Mute"
until the phone displays "AREA CODE." Enter your three-digit area code
and press the "Mute" button to save.
GE Cordless Phones are designed to be simple and convenient to use. To
place or answer a call, press the TALK button. You can pre-dial a
number by dialing the number before pressing the TALK button. When you
are ready to make the call, press TALK and the phone will dial
automatically. To answer a call that is waiting on the other line,
press the FLASH button. If you experience call interference or bad
reception while on a call, press the CHANNEL button until your line
clears
The base unit should not need a charge. It should be powered by the plug in adapter. It may have a battery to keep operation for a short time in a power outage. The adapter may be loose, the adapter could be broken or the plug in the phone may be broken.
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