Question about Seagate FreeAgent Pro - 500GB, 7200 RPM, USB 2.0, eSATA, External 500 GB Hard Drive

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I have a simpletech 320 external drive that makes the docking sound but doesn't come up in my computer and isn't listed on the remove hardware. it docks and undocks but doesn't recognize it. any clue what that could be?

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  • lucky59grets Jul 24, 2009

    no, it doesn't ask for drivers and there isn't a yellow !! next to it. i can hear the drive spin up and it makes a little clicking sound too. just noticed that

  • bilthurber Sep 19, 2009

    my Western Digital 250Gb external
    My Book drive acts like there;s fixed space only for drive directory ....i have file names of 30-60 characters with no subfile names other than short standard file type names. Thought the drive supposedly holds 250GB, it only holds 180GB of files and will not allow any more.



    Oppositely i use a SimpleTech 250GBexternal hard drive and it has been accepting everything i can save on it without a hitch.



    I'm using these two external harddrives as my file bakccup for the files i have i my C drive.



    Since i haven't had any problem with the SimpleTech i wonder what i could do to get around the problem i'm having with my WDC MyBook drive?

  • when you plug this in does it ask for drivers is it listed in the device manager start,settings,control panel,system ,hardware,device manager, is there a yellow !! next to it ,

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Corrupt driver go to device manager uninstall USB drivers reboot system.

Posted on Jul 26, 2009

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Check to see if its still under warranty. Most times they have at least 1 to 2 years. If it isn't, I would remove the drive from the case and slave it to your system to see if will work that way. Doing that will narrow it down if its a drive issue or a USB issue. Good Luck.

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http://www.devicedriverfinder.com/blog/device-errors/external-hard-drive-troubleshooting

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I have a SimpleTech 320 GB external hard drive. It suddenly stopped appearing in My Computer. When I turn it on, it makes a repetitive sound that seems like a warning of some kind...what is it? It sounds...


Hello and welcome to the TSF. If the external drive has provisions for external power you'll need to plug that in, usb ports cannot power a 320 drive. If the drive has 2 usb plugs (one for additional power) you'll need them both plugged in, and I would suggest that the laptop should also be running off of external power rather than battery. If you disconnect the usb drive or any other usb device without first stopping the device then sometimes the usb ports will fail to recognize the device when it is plugged back in, a simple reboot should do the trick. You can also check in the device manager for any yellow exclamation marks on your usb host conrtoller and see if the driver for it is in need of an update.
Any drivers you need should be on simpletech's website, though normally you should not need any for a usb hdd. If the power cord/a/c adaptor is faulty or the hdd is loose in the enclosure(thus not making good contact) then you should pester simpletech to either replace the cord, a/c adaptor,or unit, and see if there are instructions on how to take apart the enclosure and reseat the drive/connections.
__________________

Nov 07, 2009 | SimpleTech SimpleDrive Pininfarina 320GB...

1 Answer

SimpleTech 320 GB hard drive not recognized by PC


Hello

Okay , so there are some steps to figure out what is wrong with your external.

Firstly , if your computer makes a sound when you plug in your external , go to Start-Control Panel-Administrative Tools-Computer Management-Disk Management , and see if your external drive is listed here with your local drives. If it is listed , right click on the drive and change the drive letter to make it appear in "my computer".

If your drive does not make a connection sound when connecting to your computer and also does not show up , please follow the next step.

Remove the hard drive from the casing if possible and install it in your computer case or another external case.If the drive works , the problem is with the casing and you can ignore the drive.

Now , if the problem is with the casing , there are still 3 possibilities.

  1. The USB cable between the drive and the computer may be damaged.
  2. The circuit board which connects your drive to the interface of the external may be blown.
  3. The power supply (if applicable) may have a blown transformer.
The latter is the easiest to diagnose , does your external light up at all when you plug in the power? If not , then this is probably your problem. On the bottom of the adapter is a label which you will be able to use to have a new adapter made at your local electronics shop and this will cost about $30 max. They will also be able to test the adapter with a clamp meter to see if this is really the problem and this should be free.

The second component you want to test is the USB cable. If you have a printer , swop out the cables and see if your printer functions normally. Most externals use the same connector so you should be able to test it in this manner. If the cable works go on to the last step. If the cable is defective , replace it with a new one which you can find for about $10 at most electronics and chain stores.

The last component to test is the circuit board. This is a bit of a grey zone as you probably won't be able to spot the blown component unless it failed really badly. With the casing already opened , locate the external's circuit board and check to see if you have any blackened components or fluids leaking from some components. If all the other components of the external worked perfectly , then this is the faulty part. It is not really economical to replace the circuit as most of the time it is out of production by the time you need to replace it and it still costs a lot even if it is available so if your drive is working perfectly when connected via sata or IDE on your computer , the best is to buy a new casing and place your old drive in the new casing.

A casing costs about $50 and you could get it at most tech shops and big chain stores like Best Buy.

I hope this solves your problem and please reply if you need more help.

Kind Regards
Andrea

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Simpletech 320gb hard drive


the hard drive inside of the external device is damaged. probably the drive head scratched one or more of the platters inside of the drive. this is a common occurance with laptops and computers when they take a dive off of a desk.

need to either get a replacement drive or another external hard drive.

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Simpletech 320 gb


It has to do with the way computers count. Computers count in binary where we count in decimal.
Hard drive makers list there drives capacities in the decimal format, where windows lists it in it's binary format.
Wikipedia has a good explanation.

Also, the drive may have some preinstalled software on it that could be taking up a bit of space (it's usually not much).




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i doubt you can do anything about it. Code 10 is a hardware failure, so you will have to return it and get your warrenty.

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Transfering data


If you are having issues accessing the drive i've encountered that situation before

I tried a different cord and it started working again. Additionally i've had this work for me (see below)

Try This:


  1. Unplug all USB devices
  2. Turn off Ext Hard drive
  3. Shut down computer
  4. Power on ext hard drive (then wait like 1 min)
  5. Turn on computer
  6. Wait for windows to finish loading
  7. Plug in the USB cord from the ext hard drive to your computer (may take up to a minute for computer to recognize it)
  8. If it doesn't recognize it then keep trying it in different USB ports
If it still won't recognize get all the latest windows update and reboot. If that doesn't solve your issue try your external hard drive on some other computers, check to see if drive needs special drivers installed (which most don't).

From SimpleTech's website: "1) I have the drive plugged in but I cannot find the drive in "My Computer", why?
The most likely cause would be not enough power provided by a single USB port on your computer. Unplug the portable drive from the cable and unplug the cable from the computer. Now, plug the cable into 2 USB ports directly on your computer. (If you have a desktop, you should plug the USB cable directly into the USB ports on the back of the computer. If this is a laptop, you should plug directly into a USB ports on the computer. Do not plug into a USB hub or docking station). Then plug the drive into the cable. In a few seconds you should see the drive listed in the "My Computer" window as a SimpleDrivePS."

If all that fails you need to RMA (Return to Manufacturer) your external hard drive. Most hard drives have a pretty decent warranty on them. Your simpletech 250GB has a 3 year warranty on it. Info on the warranty can be found at http://www.simpletech.com/support/warranty/. If you want to RMA it, click the "Technical Support / RMA Request" on the left hand side of that page.

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