Question about Compaq Presario Notebook

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Start up I tried to update my G4 Laptop software by going online to Apple. Now my computer will not get past the opening white screen with the Apple in the middle. It has the rotating load symbol in the lower-middle of the screen, but that's all. Any tricks I can use to access the harddrive? -Don Please help me quickly, every time I start the Powerbook the computer produces a very wobbly screen telling me to restart the computer. When I try to start up with Shift + Apple command + Control + Power :the cursor freezes. I don't know how to boot in safe mode.I'm new, a born again to Apple after absence of 20 years or so!  I did install RAM since I bought it upgrading from 512mb to 1 gig, could that have caused a problem? I also know my kids added 400 - 500 Firefox plug-ins (thought they were being helpful. Jane from Dublin

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Re: Start up

Try it without the new ram and see if the problems go away- might just be incompatable ram.

Posted on Nov 24, 2007

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Check Video Drivers, Start - Computer (Right Click) - Properties - Device manager - Display adapters (Right click on Driver Listing - Disable

Restart the computer. Should work fine with basic drivers

If not, Follow the steps to go to the Display adapters and uninstall the driver software with delete existing files.

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First restart your computer and then press and hold F8 keys until you get Advanced Options menu screen.Use the arrow key to highlight Safe Mode, and then press Enter, your computer will boot automatically to safe mode.
If you able to start in safe mode then update your graphic drivers from the manufacturer site
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Use system utility tool like RegInOut to remove unwanted files , fix registry and windows errors which causing black screen

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1 Answer

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just press F5 before start windows, entering safe mode ....and you can try to uninstall the AVG first, after that try to re installed again


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Make sure your battery is fully charged before updating a BIOS and do NOT power off the laptop during the update process.

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