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Maxtor basic desktop, the computer can't find it nor access it.

I have a maxtor basic desktop external harddrive, 500GB. It has been working fine for half a year, but suddenly I can't see it in ''my computer'' I can see it under device manager, and the computer detecs it when it is connected, I have: Vista home premium 64bit. hope you can help, because all of my important files are stored on it.... :(

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Oh i am sorry to here that....... i suggest you to try connectiong with another PC to determine whether it is working in good condition or not.....

Posted on Jul 22, 2009

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Posted on Jan 02, 2017

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I have a Maxtor OneTouch 4 Plus 500GB external harddrive...I originally used it on a really old dell desktop computer but since then recieved an HP pavilion laptop...the laptop has windows vista. At one...


1.) Right click My Computer
2.) Click on Manage
3.) Click on Disk Management at the left side panel of Computer Management
4.) Right Click on the USB device in the Disk Management panel
5.) Click on Change Drive Letter
6.) Assign an Alphabet from E-Z to the USB device
7.) Click Ok

Go to My Computer and find the drive letter that you have assigned.

Hope it helps.

Jun 02, 2017 | Maxtor OneTouch 4 Plus 500GB External USB...

1 Answer

Why won't my computer recognize my removable device


First make sure usb cable connected to harddrive is working fine.
try it in different usb ports.
Press windows key +R key so you can see run then type in run "devmgmt.msc" then press ok so you can see device manager uninstall all usb drivers then it automatic install usb drivers.
then check.
Also you need to change registry for that type in run "regedit" then press ok then you can see registry editor then locate below key.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11­CE-BFC1-08002BE10318}
And remove upper filter and lower filter.Then restart computer then check.
If your harddrive still not recognized then you need to repair your harddrive.Try your harddrive in different computer if it is not recognized on another computer then your harddrive has internal issue.

Let me know if you need further assistance.
Thanks for using FixYa

May 19, 2010 | Maxtor OneTouch 4 500GB External USB 2.0...

1 Answer

Maxtor 3200


Seagate troubleshooting Error Code 10, states that drive has failed. (Seagate bought out Maxtor)

Before you resign yourself to everything is lost on this harddrive, how about trying one more thing?

How about putting the harddrive inside in a new external enclosure, and see if it works? I suggest that perhaps the external enclosure it's in, is bad.
The harddrive inside is a 3.5 inch harddrive. Same width as used by a desktop computer. It is a Sata harddrive.

Here's an example of a 3.5 inch Sata, external enclosure,
http://www.tigerdirect.com/applications/SearchTools/item-details.asp?EdpNo=3901268&CatId=2780
Just pop the external enclosure open that holds it now, take it out, and install it into an external enclosure like the example above. Plug in the USB cable.

Don't know if this applies to your particular Maxtor Personal Storage 3200, but when I went to search for the type of harddrive it uses just now, I ran into thsi, and thought I would pass it along. http://www.seagate.com/www/en-us/support/downloads/personal_storage/ps3200-sw)

May 10, 2009 | Maxtor Personal Storage 3200 (U01E200) 200...

1 Answer

HOW do i Maxtor OneTouch4 500GB External Hard Drive Format


Go to My Computer, right click on the Maxtor OneTouch harddrive, select format, check quick format, click format.

Apr 26, 2009 | Maxtor OneTouch 4 500GB External USB 2.0...

1 Answer

Open external drive maxtor basic 500GB


it may be like the one i have which is a maxtor basics 1.5tb drive. There is only one screw behind the sticker. The rest is clips. This is the guide i used when opening the case.

http://www.computer-aid.com.au/blog/2009/02/17/how-to-take-apart-a-maxtor-basics-external-35-usb-drive/


Mar 28, 2009 | Computers & Internet

1 Answer

Maxtor Harddrive Disconnects


get a new external drive and transfer all the files to the new drive.

Jan 14, 2009 | Maxtor OneTouch II external hard drive...

1 Answer

My Files on my external hard drive are saved as compressed files.


just copy them to the laptop and, asuming the folder you are using is uncompressed they shoudl expand. Or highlight the files rightclick on them and fo ro properties

Jan 13, 2009 | Maxtor Hard Drive

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