Question about HP DeskJet F380 All-In-One Printer

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The printer power is on but cant print coz it says its offline

I have just installed the required software for my printer. but its not printing coz it keep saying its offline

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  • 41 Answers

Hey first try to do a flee power cycle of the printer

it is done by unplugging all the cables from the computer and the printer ,then wait for 30 secs replugg all the cable and then restart the pc and printer ,check that wether it is working or not ,if not then go to device manager and check that the port is enabled ,if you face any problem u can get back to me and it would be my pleassure to help you out

Posted on Jul 22, 2009

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Posted on Jan 02, 2017

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1 Answer

How do i get my hp1200 printer to print, is on a off line mode


Hi Joy,
Disconnect the printer completely from the PC.Unplug its power cable too.
Reboot your PC.
Connect everything again from scratch but use a different USB port to connect to the PC.Make sure everything is well connected.Try printing now.Cant print?
Under printers and faxes,check whether 'work offline' is checked by right clicking on the printers icon and 'Uncheck.Still cant print?
Uninstall the printer driver on your PC,reboot the PC and install software again.If you don't have the installation disks,install from this Hp Support site making sure you select the driver that corresponds with your Operating System[Windows 7,Vista,Windows XP etc]

Hope this helps.Thanks!
Please rate this answer.

Dec 02, 2011 | Office Equipment & Supplies

2 Answers

Cannot get my printer to print


Power cycle the printer
Try again


How is it connected?usb?wired ethernet?wireless?
check the connectivity coz it matters

what are you trying to print?
try printing from notepad if it prints i could be the software you are using like MS Office or MS Word

if it totally not printing from pc to printer
check the printer as standalone if it is printing fine
if not check the ink levels you might need to replace inks

For detailed troubleshooting steps check below link this might help you a lot

Print issues
http://h10025.www1.hp.com/ewfrf/wc/documentSubCategory?tmp_rule=23336&tmp_task=solveCategory&lc=en&dlc=en&cc=us&product=3390949

Slow / No response from printer
http://h10025.www1.hp.com/ewfrf/wc/documentSubCategory?tmp_rule=38033&tmp_task=solveCategory&lc=en&dlc=en&cc=us&product=3390949

Hope I help you a bit

Mar 27, 2011 | HP DeskJet F4280 All In One Printer InkJet

1 Answer

Printer says offline


Try to refresh the Print Queue. Go to System preferences then select Print and Fax. Highlight NX100 and click on the minus sign ( - ) to delete the printer. Re-add the printer by clicking on the plus sign ( + ).

Apr 10, 2010 | Epson Stylus NX100 InkJet Printer

2 Answers

Mp250 canon user intervention required problem


Clear pause printing
  1. From the Windows Desktop, select Start , Settings , and Printers .
  2. Right-click the HP LaserJet printer icon that is being used.
  3. Select the Work Offline or Pause Printing option (if enabled) to remove the check.
  4. Print the document again.
Establish parallel connection
  1. Turn off the printer or remove the printer from the network.
  2. Connect the printer to the PC using a parallel cable.
  3. Power on the printer.
  4. Print the document again. NOTE: If the User Intervention Required message reappears, disable or remove any HP LaserJet software utilities loaded on the system (for example, Status Window, HP Toolbox, etc.). Prove printer functionality and troubleshoot communications; try printing again.
Uninstall and reinstall the driver After performing a cold reset on a product installed with USB, a higher DOT4_00x port is created, causing the printer to hang while printing. NOTE: This is required with products installed on a USB port only.
  1. Uninstall the USB printer driver.
  2. Remove the HP folder and AIO folder from the hard drive.
  3. Reinstall the USB printer driver.
CAUSE: This error can occur if when using a network or printing from a laptop. When the print job goes into a pending status, the printer is either in Work Offline or Pause Printing mode. Hope this helps. Please rate my response.
Thanks.
Have a good day.

Mar 17, 2010 | Office Equipment & Supplies

1 Answer

My printer shows ''User intervension required'' other than ''Ready''


The issue may be resolved by clearing the pause printing in the printer driver or by setting up a parallel connection with the computer. Clear pause printing
  1. From the Windows Desktop, select Start , Settings , and Printers .
  2. Right-click the HP LaserJet printer icon that is being used.
  3. Select the Work Offline or Pause Printing option (if enabled) to remove the check.
  4. Print the document again.
Establish parallel connection
  1. Turn off the printer or remove the printer from the network.
  2. Connect the printer to the PC using a parallel cable.
  3. Power on the printer.
  4. Print the document again. NOTE: If the User Intervention Required message reappears, disable or remove any HP LaserJet software utilities loaded on the system (for example, Status Window, HP Toolbox, etc.). Prove printer functionality and troubleshoot communications; try printing again.
Uninstall and reinstall the driver After performing a cold reset on a product installed with USB, a higher DOT4_00x port is created, causing the printer to hang while printing. NOTE: This is required with products installed on a USB port only.
  1. Uninstall the USB printer driver.
  2. Remove the HP folder and AIO folder from the hard drive.
  3. Reinstall the USB printer driver.
CAUSE: This error can occur if when using a network or printing from a laptop. When the print job goes into a pending status, the printer is either in Work Offline or Pause Printing mode. Hope this helps. Please rate my response.
Thanks.
Have a good day.

Mar 15, 2010 | Computers & Internet

1 Answer

HP Deskjet 3500 series, my printer keeps telling me that is is off when the light is green, keeps stating it is offline. When I installed the printer everything was fine, now when i print the printer...


Hi
HP Deskjet 3500 serie --
There could be a Software issue or hardware issue --
1) To check the software issue
Print a Test Page -- from the computer
2) To check the hardware
Press the Power button to turn the product on.
Press and hold the Power button
Open and close the front cover four times.
Release the Power button. The self-test will print
and it it is printing the hardware is fine ...
3) Then you can check by changing the USB Cable connection


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7 Answers

R230 Epson Printer


I cant print coz of my printer (R230 Epson Printer) blinking 2 red light. Printer dosnt ready. It say-Service required. how can I release this problem. Plz tell me.

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1 Answer

Wont print on line


You may need to have some driver installed on your PC, that can be downloaded from some IBM printer web site, such as this one:

http://www.infoprintsolutionscompany.com/internet/wwsites.nsf/vwWebPublished/supportdownloads_ww

IBM does not manufacture printers any more, they outsourced that to other places like Lexmark & ProPrinter, so we have to figure out which outsource place is relevant & what name they have for whatever corresponds to 6400 driver.

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Canon pixmaip3000 states printer offline & does not print, flishing power lights green & orange


I have canon PIXMA ip3000. After power cut at night printer doen not print. I re installed the drivers but no result. When try to print message appears printer is offline. POwer button is flashing shorthly green after orange lights. Error code 5100.

Please advice what can I do urgently.

Mar 10, 2008 | Canon PIXMA iP3000 InkJet Photo Printer

2 Answers

Printer offline


Go into control panel/ printers and faxes and see if you have more than one copy of the printer in there. (it may have installed more than once) make the last copy of the 780 the default printer then it should be ok.

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