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Have you tried the SIM in another handset? Have you reset the handset to default (carrier) settings? If outbound SMS does not work even in another handset, it is more than likely an incorrect routing table entry on your providers end. I had a similar issue where I could not be contacted from one certain network after a number port to a different carrier. The old carrier missed the routing table entry and all my calls from the network were being directed to the wrong IP/Destination.
You might check that you are using the most current system software for your BlackBerry Bold 9700 Smartphone. Many quirky behaviors for these devices are fixed every time a new software version is released. The latest software as of March 20, 2010 is BlackBerry Handheld Software v188.8.131.52
Instructions for reinstalling BlackBerry Bold 9700 Firmware and System Software are here.
You may be missing the service book for SMS. Logon to the BIS, it is a website of your carrier where you set up your BB email. There you can resend all the service books.
If you have never been there, call the carrier to have them do it for you.
Quicker SMS is a software which allows you to send SMS on your PC. You can type SMS on your keyboard quicker than do it on your BlackBerry phone. Especially, it is very useful when you want to send group SMS to your friends. It is an effective tool to improve your efficiency and save your time. Visit http://www.joege.com to get latest version.
At the same time, Quicker SMS can receive new SMS from your BlackBerry phone whenever the phone is connected with it. You can save SMS from your friends on the disk permanently and forward to others easily. It supports importing all contacts in your BlackBerry phone. So you can select contacts quickly when you want to send SMS. When new SMS is coming, it will be showed on the main screen of the phone(see picture below). This function can works without PC client porgram(in trial version, this function works forever and it is free).
Send SMS to many friends from your address book by one click.
Send timed SMS to friends in the future.
Show new SMS notification dialog on PC desktop from your BlackBerry phone when it connects with Quicker SMS.
Show new SMS notification dialog on BlackBerry’s main screen(This feature can be used without PC client program. It likes MsgShow、PeekaWho. When new SMS is coming, phone number, name(if phone number is in your contacts) and full SMS content will be showed in notification dialog.).
Forward received SMS quickly.
Import all contacts information from your BlackBerry’s address book.
Support ASCII and UCS-2 SMS.
Divide long SMS into standard length and send them one by one.
Support all kinds of BlackBerry phones(OS4.1, 4.2, 4.3, 4.4, 4.5, 4.6, 4.7, …).