Question about RIM BlackBerry 8800

2 Answers

1) I've upgraded my BB 8800 with v4.5. Since having done so it is impossible to open email attachments, being it .xls, .doc, .pdf, .ppt or ... 2) The only language available is English. Is there a possibility to get it in German?

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  • mathias_dick Jul 22, 2009

    I've done the proposed operation but it did not work. Neither was there a change in the version nor in the ability to open attachments sent with emails.


2 Answers

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Hi there, I think there is a problem with you installer or the way you have installed you new version.

There is a new version in below link, I think this is in german and you may want to give it a try.

Below are some suggested procedure when reinstalling you new OS.
1. Backup your BB and also back your Micro SD Card.
2. After doing that I completely wipe you BB with the JL Cmdr (or any other utility) program.
3. Once wiped, reinstall the OS 4.5 After that restore my BB with the info you have backed up, and do the same for your Micro SD Card.

I hope this works for you.

Jeep Brainy

Posted on Jul 22, 2009

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For the first issue visit the link below to check the required steps:

I hope this information allows you to resolve this issue.

If I have helped you, please help me, and rate this suggestion the highest FixYa rating. If you cannot rate this post with the highest rating, then please comment to this post and I will try to help you further.


Posted on Jul 22, 2009

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Posted on Jan 02, 2017

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1 Answer

My deskjet3520 will not print attachments to my Emails or at best will print one page which is usually not what I require HELP

download the attachment to the hard drive and open it with the correct program . If the file is .exe do not open it could be a virus.
What sort of operating system and what type of file extension is it. IE XLS, DOC, PPT , ?

Jan 13, 2015 | HP DeskJet 3520 InkJet Printer


Increase gmail account space ....

How to find large e-mails/attachments in GMail and delete them easily?
Many a times, you are struck with a scenario that only a last few % of free space is avilable in Gmail. Though GMail has been growing everyday (or every 2 seconds) in increasing your online storage...
Many a times, you are struck with a scenario that only a last few % of free space is avilable in Gmail. Though GMail has been growing everyday (or every 2 seconds) in increasing your online storage space - but yet for a person like me who has been using GMail for more than 5 years now as a primary e-mail account, it does become full at many a times.

Today my Gmail account read as "You are currently using 6538 MB (88%) of your 7429 MB.". Now that was a bit worrying for me and decided to bring it down atleast by 5% and here's what I did for it.

Head over to the search bar on top of your Gmail account and type as "has:attachment (*.mov || .mp3 || *.wm || *.avi || *.wmv )" and the results you get could be the large file attachments that are sitting in your GMail account and making it bulky. Evaluate if you need it else you can select them and delete.

To find large zipped attachments use this search option.
has:attachment (
.zip || .rar || *.7z )

To find large pdf / doc / xls / ppt / docx / pptx / xlsx attachments use this search option.
has:attachment (
.pdf || *.doc || *.docx || *.xls || *.xlsx || *.ppt || *.pptx )
Usually ppt / pptx are large culprits too.

P.S: After you delete the mail and attachment, it still remains in your GMail Trash folder. So go over to that folder and hit "Empty Trash". Now you can finally see some very good increase in the storage area of your Gmail account.

As for me, it went upto "You are currently using 6138 MB (82%) of your 7429 MB." which was a pretty good increase for me.

on Mar 08, 2010 | Computers & Internet

1 Answer

How do I download information when I click on a link it says "no apps are installed to open this type of file/

This is not a question of Google Gmail but rather about opening the types of files you are trying to open (and naturally on what type of device). There are many types of file attachments including Word (doc, docx), Excel (xls, xlsx), PowerPoint (ppt, pptx), Adobe Reader (pdf), etc. You must have the appropriate application installed to be open each specific type of document.

Sep 15, 2014 | Google Gmail

3 Answers

Sir, yesterday i have brought new htc wildfire s handset i want to now in my mails i have open word, excel & pdf file format attachment please help me in this issue. Thanks & regards Prakash...

Hello PS,

Use PDF Viewer to view PDF files that you have downloaded or copied to the phone's storage card. From the Home screen, tap > PDF Viewer. On the Open file screen, tap the file you want to view.

Quick office lets you view Microsoft Office Word, Microsoft Office Excel, and Microsoft PowerPoint files on your phone. Quick office supports viewing of Microsoft Office 2003 and 2007 Word (.doc), Excel (.xls), PowerPoint (.ppt) and text (.txt) files.
Make sure you have copied the files to the phone's storage card before you open Quick office. See "Copying files to or from the storage card" in the Getting started chapter to find out how to copy files to the storage card.

From the Home screen, tap > Quick office. If you have a long file list, you can do the following to easily locate the file that you want:
Press MENU and then tap Sort to arrange files by Name or Date. Press SEARCH to enter the partial file name. Matching results will then be displayed. Tap the file you want to open.

Jul 25, 2011 | HTC Wildfire Cell Phone

1 Answer

1. I cannot open the attachments (pdf, excel, etc..), stat to dowload and after inform me that the file is not present on memory. 2. I cannot send email from playbook, and sometimes when BB 9800 is...

Ok, for your first problem, I couldn't open a couple of file types on the playbook at first either. Go to the app world and download the free app called "airbrowser." It lets you do various things such as delete files, and allowed me to find and open the documents I wanted.

As for the email issue, I would suggest retrying the bridge. Go to the bluetooth connections screen on your torch and delete the playbook, and do the same on the playbook to delete the torch. Then start from scratch reconnecting via the BB bridge app. It solved a few issues on my playbook as well.

Jul 05, 2011 | Blackberry PlayBook Tablet PC

1 Answer

Ppt files can not downloaded, PDF seems to try opening the doc. and atlast said not possible to open this doc

I don't know what system you have or current software installed however, if you have something like Java and Adobe Reader you may have to make sure you have the latest versions. You can try searching for upgrades/updates.

Mar 04, 2011 | Computers & Internet

1 Answer

I can't type or open any doc in my word 2007 . It asks for the product key.

M$ has locked you out. Somewhere along you got a bootleg copy of Office. My suggestion is to go to and download Open office. It will open any Office doc, xls or ppt and it can save in those same formats. Best of all its free.

May 12, 2010 | Toshiba Satellite L305D-S5934 Notebook

2 Answers

Opening attachment in my yahoo email

After logging into your Yahoo mail, click on the contacts. At the top you see Import/Export. You have to import the CSV file into Yahoo. Once that is done, things will be ok.
Good luck

Jun 10, 2009 | Yahoo Mail

1 Answer

Unable to open attachments to mail

You will have to find out what the extension is I.E. Document.pdf Document.DOC Document .XLS

Then your will have to do a search for software that will open it for your blackberry. Docs 2 go

Jan 17, 2009 | AT&T Blackberry Curve 8300 Smartphone

1 Answer


The manual that you have most likely requires Adobe Acrobat Reader. Most manuals are published as .PDF which is the Adobe format. Office will open .DOC .XLS .PPT. Try to goto and download their free Adobe Reader, then try to open the manual again.

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