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All of a sudden my PC is freezing. It, at times freezes at the logon screen but mostly when i login to my desktop it freezes and wont allow me do anything. When it allows me access, i am unable to do a system restore nor a defrag. Someone please help

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  • v8mycareer Jul 22, 2009

    Thanks Mumma_1,

    I should have made myself more clear.
    I have run a virus scan to no avail and i have not been able to manually find anything wrong with my PC.
    When i attempt a system restore, i get to the point where i have choosen a restore point and when i click NEXT to perform the restore i get Nothing.
    Even when i try to Defrag an error message pops up saying "System Defrag could not start"
    This problem is doing my head in as i previously considered myself a reasonably avid PC user.... Frustrating and scary...Help Help Help

  • v8mycareer Jul 23, 2009


    You are right, sounds like a virus or 3!!!
    I am just about to use an online scanner tool as my antivirus software (TrendMicro - PC Cillan) did not pick up anything (very unusual).
    FYI: I am running XP sp3.

    I will post the results when i get them.

    Thankyou for your persistence and patience in relation to my problem.

    God Bless



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Sounds like you may have a virus (trojan) on your computer. Run a scan using a virus scan program such as Mcafee to see if you have virus' on your computer.

Posted on Jul 22, 2009

  • Debs
    Debs Jul 22, 2009

    if you are running vista have you tried running thr repair program?



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When booting up the system, it freezes up

First of all you must turn on your computer. Then follow the steps are given below,

1.When system is booting you can see some screens appear ( bios screens). After the first display finished please hit F8 key on your keyboard.

2.You will appear "Windows Advanced Option Menu" like thisc586fee.jpg
3.Select Safe Mode & press enter. Some dos screens may appear. Windows Safe Mode is now starting.

4.When the user selection screen appears please select administrator account & login.

5.When desktop loads completely you can see start button.

6.Press start button --> All programs --> Accessories --> System Tools --> System Restore.

7.When the system restore wizard appears you can restore you computer to an earlier time.

8.Select a proper restore point before you install that AVG 8.5. Then select and restore you want.

9.An automatic process will start. When that process completes system will reboot automatically.

10.When System is rebooting don't hit F8 again, Please allow normal booting. Please login your user account & check your problem is fixed or not. If fixed you can install another antivirus program.

best regards,

(Please Vote for me)

May 09, 2009 | Computers & Internet

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