Question about Sony HDR-CX7 Camcorder

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Sony hdr-cx7 image jitters when the cam gets hot

My sony hdr-cx7 camcorder has a problem when the cam gets hot. the video jitters and the steadyshot can't seem to stabilize the image.

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One fix is turning off steadyshot then try putting the camcorder upright(the lens pointing up) for few second until you see the video stabilize, then use as normal but the camcorder will jitter again if handle it roughly. This is just a workaround, i still dont know why it happens, need to send it for repair soon.

Posted on Feb 25, 2010

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  • Graham Mounsey Aug 28, 2010

    Hi there, I have the same problem with the same camcorder. Please can you tell me if you managed to get it fixed in the end? Graham.

  • nihcs Sep 03, 2010

    Sent it for repair, the service center people said need to change the lens which cost a lot and after that if problem still appear then need to check again. Its better to buy a new one instead.

  • ran2 Jun 11, 2011

    Same problems happens to me too.
    Is there any updates on this problem?
    I'm not sure if it worth to send it to repair...
    Do you think SONY will do a RECALL on this issue or some kind of compensation?

  • tmtm Jun 17, 2011

    my hdr-cx7 is having the same problem

  • safka
    safka Feb 29, 2012

    My SONY camera, the same model, has this jitter issue as well. Due to this I can't seriously use it :(

  • andrew385
    andrew385 Apr 19, 2012

    Noticed problems with autofocus after running for long periods back in July 2011. OK when cold but 'life' with overheating has become progressively worse. Serious vibrations and loss of focus in tropical temperatures. Found a Sony blog yesterday which recommended switching off Steadyshot. Ran a test for 3 hours continuous use on tripod with perfect focus results start to finish. Suggests that Steadyshot chip suffers from build up of heat (after 3-4 years service) and causes vibrations which autofocus cannot cope with.

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Sony HDR-CX7 has a defect that Sony will not admit to. The jittering frame issue, sony alleged is caused by a optical issue which cost me a flat repair rate of $317.00 dollars to repair however, I see it as a faulty steady shot chip in the camera that burns out after long term use, symptoms include camera getting hot, then frame shakes causing the camera to malfunction. I would not recommend buying this camera, unless you keep it under long term warranty. Plus this camera is not longer being manufactured by sony.

Posted on Aug 08, 2012

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Mine is a Sony HDRHC9, same issue, but when I tilt the camera 90 degrees clockwise, the image stops jittering. When I tilt it back upright, it jitters again. There could be a loose wire connection somewhere.

Posted on Mar 23, 2014

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2 Answers

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hi,
i don't think it would be a loose wiring, because you said it comes after a certain time of use and only in one position, it must be a over heating of the sensor that says to the processor in witch position is the cam, or a bad calibration...
did you try to do a reset?
try to reset the cam without moving it from a plane surface parallel to the ground.
if that doesn't work you'll have to send it for repair
cheers
mich

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My name is Rick and I'm a professional repair technician with over 20 years in the business and have repaired many of these. I'm semi retired and work from home with little overhead so I can keep repair costs low. If you decide to have the camera repaired, please click HERE for a directory listing that suits your needs.


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