Question about SanDisk Sansa m240 MP3 Player
I had the same problem. The following is the result of a tech support call to SanDisk that fixed my player, but be aware that this process also formats then re-creates the default folders. Be aware that YOU WILL LOSE ALL MUSIC AND RECORDINGS STORED ON YOUR DEVICE, including the sample music included with your player.
With that warning out of the way, here's what fixed my player:
1. I downloaded the latest firmware update from SanDisk's website.
2. I put the player on hold (orange strip showing) and plugged it into my USB port while holding down the (-) volume button.
3. I ran the SansaExpressUpdater.exe (from step 1).
4. After a couple of minutes, the update was complete and my player is working.
Posted on Dec 11, 2008
Have you tried holding down the power, up volume, and down volume at the same time for 5-10 secs? Sometimes my sansa spazzes out where it wont turn on with the power button and the comp wont recognize the device. Holding those 3 down for about 10 secs resets it.
Posted on Sep 04, 2008
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