The keyboard of dell inspiron xpsm2010 does not work and the caps lock, nums lock and he scroll lock light blinks continously Even after the power is shut down the lights are blinking continously due to the keyboards battery. the system boots up but i cannot enter anything as the keyboards does not responsd. same with the mouse. the blue tooth light lights up on the main console.

How many blinks between pauses if there are pauses? Look at this chart.
Number of Blinks or Beeps Location of Blinking LEDs Component Being Checked Error Condition Continuous glow Battery power LED Battery The AC adapter is attached and the battery is charging, but does not yet have sufficient charge to power the notebook. 1 Caps Lock/Num Lock CPU CPU not functional 2 Caps Lock/Num Lock BIOS BIOS corruption failure 3 Caps Lock/Num Lock Memory Module error not functional 4 Caps Lock/Num Lock Graphics Graphics controller not functional 5 Caps Lock/Num Lock System board General system board failure 6 Caps Lock/Num Lock BIOS BIOS authentication failure Continuous blink AC power adapter LED Power adapter Insufficient power

If you mean that your Num lock , Caps lock, and Scroll lock LED's are all flashing then this indicates there is a problem with your motherboard.

Hi those are your keyboard and status lights

Looking at your laptop from the front the first light on your Right hand side is your scroll lock light and is only on when you press the scroll lock button (the symbol shows a lock with a little down arrow)

The light to the left hand side of that light is your caps lock light and again only turns on when you press the caps lock key (The symbol shows a lock with a A in it)

The light to the left hand side of that is your numeric keypad light (Symbol has a lock with a 9 in it), this comes on when you press the num lock key on your keybaord

Finally the last key is your hard drive light (like a cylinder), this will be flashing most of the time as you use your PC as it is constantly reading and writing data

Regards
Shauqat

Well hellonihar, As far as your issue is concerned it seems to be some hardware issue. LED
Component
Error Condition
Blinking battery power LED
Battery
Insufficient charge on the battery
Blink: 1 - Caps Lock/Num Lock
CPU
CPU not functional
Blink: 2 - Caps Lock/Num Lock
BIOS
BIOS corruption failure
Blink: 3 - Caps Lock/Num Lock
Memory
Module error not functional
Blink: 4 - Caps Lock/Num Lock
Graphics
Graphics controller not functional
Blink: 5 - Caps Lock/Num Lock
System board
General system board failure
Blink: 6 - Caps Lock/Num Lock
BIOS
BIOS authentication failure

have you check your power supply?

Hi
I would check the RAM in the laptop and see if it is not seated properly. You should have 2 areas that hold #1 RAM Chip
One under the keyboard and one on the bottom. I had a Dell Latitude D620 and the ram was not seated properly and I received the same error.
I hope this helps
:)
/Shawn

Hi there.
Try cleaning the system memory and slots with a soft dry clean painbrush and re-seating it.
Also make sure the air vents and fan area is free of dust.

Good luck and thanks for using FixYa!!

Great!

I've been bitten by that, especially on Dell laptop.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe



I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

The 3 LED's (Num Lock, Caps Lock, Scroll Lock) are used by Dell to diagnose no-post issues such as yours. The only error code close to yours is [Num Lock ON, Caps Lock FLASHING, Scroll Lock ON]. This indicates a a memory error. Try reseating the memory modules. If you have 2 memory modules, insert one at a time to determine the faulty module.

Hi,
Kinldy folloow the steps given , in the following link to pin point the exact cause of failure. I suspect the motherboard has gone bad and it would require a replacement.

http://tinyurl.com/65uofc

Do let me know if you need furthur help


Thanks
Proton