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Lisa Craft Posted on Jan 24, 2017

I have added black toner to my printer but it still says add toner and will not print.

5 Related Answers

A

Anonymous

  • Posted on Oct 30, 2007

SOURCE: Add toner message

CHANGE MOTOR TONER

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Anonymous

  • 417 Answers
  • Posted on Jan 16, 2008

SOURCE: ADD TONER BLACK

If the toner is an original you should not have a problem unless the Developer unit is faulty. The developer unit mixes the toner with the dev. If the dev unit TD (Toner Density) sensor is not working then it will not add toner. Try the following.

  • Remove black drum unit
  • Remove Black Developer unit
  • Tap the develop unit and shake side to side 5-6 times
  • Reinstall both units close covers and open toner cover
  • wait 15 seconds then close the cover
Hopefully then you will add toner if not the likely thing is that the developer unit will need replacing.

Hope this helps
Thanks J

A

Anonymous

  • Posted on Jul 14, 2008

SOURCE: Add Black Toner Msg.

Thanks Ricohman for the suggestion. Toner was original Ricoh cartridge and reinstalling it didn't help. I decided to tear the machine apart and discovered the auger for the black toner was stuck. I removed the auger, cleaned everything up and put the machine back together. Works great now.

Anonymous

  • 1 Answer
  • Posted on Oct 06, 2008

SOURCE: Color toners are empty

Press Green Tick, Right, -> System Setup -> Right, Right, -> Print Quality, Right -> Replace Supplies. Change from stop at out, to override at out. It'll let you print, and you'll get loads more out of your toner before the pages start to fade.
Dan :-)

Anonymous

  • 55 Answers
  • Posted on Apr 29, 2009

SOURCE: Prints in black are poor quality

fist of all reunisall your printer driver ....
if problem dose not fix .
it means black colour laser section have problem so you can clean lens of laser if posible and replace laser secaner.


thanks

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Add toner problem

If it is not adding toner there could be 4 possible causes, 1.make sure all the covers are closed, if they are not then the machine will not "run" to add toner. 2.Did you check to make sure there is enough toner in the toner bottle. 3. when the machine starts running/adding toner, can you feel a vibration or hear noise like gears grinding/slipping, if so, call a technician to replace drum/dev gears.4. when you open the toner tray/harper/hopper, at the bottom there is a flat silver sliding plate, when you slide it open, is there toner falling oout of that hole, if not, ask a technician to strip and clean the toner tray/harper/hopper.
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You can drop the toner cover and cheat the door sensor and watch the toner bottle to see if it spins or not. If it doesnt spin- the end result is not good especially if you have a grinding noise. or just the toner bottle not spinning and it asks to replace toner. The back of the machine will have to come off. You will have to remove all the covers and finisher off the front. Then get to the toner add mechanism and take it out. The one gear will probably be sideways because- if the customer put the toner in wrong or maybe the wrong toner in- it will bind and bend that back shaft. thereby screwing it up. It takes a lot of time and parts. First thing you need to do though- is to see if the bottle is spinning or not
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If I remember right, the CL1000 won't print if any of the 4 colors are out. You have to replace the cyan toner in order to print, even in black and white.

If you haven't tried already, you can try taking the cyan toner out and shaking it up (just a little bit) to try to get the printer to find the little bit of toner left in the bottle.
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The toner light stays on not allowing me to print, but the toner cartridge is new.

Sometimes if a printer runs completely out of toner and the cartridge is replaced it takes a while to get enough toner mixed back into the developer unit so the printer will print again. Some printers have a key sequence to put the printer into a mode that automatically adds toner to the developer but if you don't know the key sequence(Check your operators manual or download a manual from www.brother-usa.com) sometimes this problem can be solved by simply turning the printer off and on until enough toner gets added back into the developer unit.
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My 15 year old HPs also have a similar setting. However, this will keep it printing when the black runs out, so you will need to check your print production run visually as you go along to make sure the quality is what you need
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Have the service people set the machine to add toner(per pixelcount) and test run it for a day or two. If this works it means the sensor in the developer unit that tells the machine to add toner from the cartridge is bad. If that is the case replace the sensor. It sounds like the machine is not adding toner to itself. Have them also test the toner motor.

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