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My Cell Phone (Mororola W490) Keeps Freezing?

I noticed this about two days ago. At first my cell phone did weird things like flip the screen and glitch. If I close it then my phone just freezes and only shows a white screen. I tried taking my battery out and that worked for a while but now it just shows the white screen. I don't know how it happened but apparently this phone doesn't last very long, even though I've only had it for a year. I don't have warranty on it so I just need to know how to fix the phone and the problem for cheap or free...if possible. Please help me, thank you very much!

(P.S. I don't know if this will help but the phone service is T-Mobile.)

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I had the same phone and the same problem. It is a bad phone, but since you have no warranty changing it is out of the question. The phone does not have a restart button that you can use. What I did was take the battery out, put it back in, and never closed my phone again so the screen would stop going blank.

Posted on Dec 18, 2009

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Look for a hole that a pen tip would fit in.Either on the dial ing face or in the battery compartment.That will reset the phone that might fix it but first take the battery out for 2 to 3 min. that will also alot of times fix the problem.

Posted on Jul 22, 2009

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1 Answer

I have a motorola w490 my screen has went white


Unfortunately it's "PROBABLY" time for a new phone.
I had a W490 as well as a friend of mine that did the very same thing.
For us it was the beggining of the end for an otherwise great phone.
Sorry

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I have a Motorola W490, and about a week and a half ago, and the phone is brand new, like a month old, and the problem started with the screen freezing a lot, and when I tried to close it, it still had th...


i'm so pissed i am in the exact same situation. i've only had my phone since late may, and haven't had too many problems with it. then last week it all began. i would set the phone down for a while, and whenever i would go to flip it open the screen would be either black or white. i then have to press a bunch of numbers or turn my phone off entirely to get it going again. yeah it's a piece of ****. ii've heard a lot of motorola phones have this problem. i'm going to take mine in and see if i can get a replacement. i also heard this just happens with a lot of flip phones, but i don't want to spend the $200 or so on a sidekick. blah. sorry i'm not much help, but i just wanted to let you know you're not alone.

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