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Samsung Plasma TV have sound but no picture

My Samsung plasma TV HP-S5053 screen just went dead. Have sound but no picture. Tried DVD input and other input but got only sound. Any suggestion or fix is appreciated. Thank you.

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G'Day!

Unfortunately, what you're describing is a repair issue. You won't be able to address the problem with troubleshooting. There is a part inside the TV that needs to be replaced. If you're under warranty, this will cost you nothing. If you're not under warranty the cost will likely be a minimum of $200 parts and labor. However, be warned that the cost could be considerably higher.


I hope I've provided you useful assistance and that this information allows you to make an informed decision as to how to proceed from here. Please be sure to vote on my response. I hope I've earned a good rating from you today.

Please post a comment if you need additional assistance so that I can help you further

Posted on Jul 22, 2009

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Posted on Jan 02, 2017

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Hello, we we have a 50 inch Samsung Plasma TV, from Bestbuy, went to bed and it was working fine, woke up and now we have audio, but NOTHING on screen, completely, black...also tried DVD and same thing,...


Tries tv unplung,replug it back like about an hour later.For the tv to do a resetting itself back to the factory setting.Tv now 50/50 the tv might work as normal again.If the tv dosen't.Tv have a dead 1 or 2 backlight buffers boards have to be replacing.These 2 long backlight buffers boards only job are to provided a tv plasma screen panel for a backlight to see the picture.Tv now the plasma screen panel have no backlight that why ur tv have only audio sound and no picture.No experience in tv repair and never done any electronic board parts replacement before.Best just call many tv shops and explain the tv situation it in and get the best quote prices for parts and labors.Best prices parts and labors should be around $400 is fair more than that as i said shops around for more tv repair shops.

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I had the same issues and the tech came out and replaced the main board... one way to tedt if it is the PDP is in the service menu.. run the plasam ttests and verify you don't see any dots. After replacement the tech checked all voltages and all is well.

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