Question about HP Scanjet 5590 Flatbed Scanner

1 Answer

My scanjet 5590 was working ok, but suddenly stops scanning right

My scanjet 5590 was working ok, but suddenly when I scan either from the adf or flatbed it doesn't scan the document. The result is nothing, a few vertical lines or small sections of the document shows in the pdf file. I am not really sure if is a software or hardware problem. I really like the scanner, but I am afraid that it's a mechanical problem and its going to cost a lot of money to repair. Can someone help me with my problem, I will appreciate it a lot. Thank you.

Posted by on

  • 1 more comment 
  • Pablo Jul 22, 2009

    Thank you sipacademy27 for your response. I already tried to reinstall several times the scanner's software without success. The problem persist. But I am interested in your suggestion of a master reset. How do I do that. Thank you.

  • Pablo Jul 22, 2009

    Try the master reset. Didn't work. Same result. When I hold the power button does the scanner its suppose to do something like a beep?

  • Pablo Jul 23, 2009

    I tried that also and still the problem persist. I think I will take the scanner to repair. I give up. I thank you sipacademy27 for all your suggestions.



1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert who has answered 20 questions.


    An expert that hasĀ over 10 points.


    An expert whose answer gotĀ voted for 2 times.

  • Expert
  • 108 Answers

Try reinstalling the scanner softwares and if this doesnot help do a master reset of the scanner

Posted on Jul 22, 2009

  • RAJESH RATHI Jul 22, 2009

    there is one cancel button and one power supply button.Hold the power button for sometime until whole thing turns completely off

  • RAJESH RATHI Jul 22, 2009

    try hold the power button and press cancel



1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Where do I find a disk so my scanner will talk to the computer?

Get the name and thos model of your scanner the OS of your computer and do a google scan: i.e. if your scanner is an Hp 5590 Duplex Scanjet Adf and OS is Windows 8 search for Windows 8 Driver for Hp 5590 Duplex Scanjet Adf

Oct 09, 2014 | Office Equipment & Supplies

1 Answer

I get a red line down one side of the page when scanning using the adf on a HP 5590 scanner

My guess is the ADF has picked up some dirt. Check the path very carefully.

Nov 04, 2011 | HP Scanjet 5590 Flatbed Scanner

2 Answers

Install feed rollers in ADF of HP scanjet 5590

You can get a service manual at this website address (HP website):

Feb 06, 2009 | HP 5590 ScanJet Flatbed Scanner

2 Answers


Go to the scanner folder, select the scanner >> right click >> properties >> Sharing
Asign a name on the network >> Ok

Oct 07, 2008 | HP Scanjet 5590 Flatbed Scanner

1 Answer

HP Scanjet 5590 scans inmage on other side of paper on ADF Ok on flat bed

Really strange! May be the brightness is not controlled in the ADF mode, too bright to scan data on the backside also. Try reinstallig the software.

S. Mohan

Aug 18, 2008 | HP Scanjet 5590 Flatbed Scanner

2 Answers


1- reinstall drivers

2- Use the WIA driver for Windows OpSys

3- Pay close attention to options in dialog box. Select ADF or Document Feeder as an option

4- Depending on the OCR application [personally I prefer PaperPort] the imaging process can be very eaasy or somewhat difficult

Jun 02, 2008 | HP Scanjet 5590 Flatbed Scanner

1 Answer

HP ScanJet 5590 ADF doesn't engage

cannot possible to install in vista using the CD of scanjet 5590

Apr 16, 2008 | HP 5590 ScanJet Flatbed Scanner

3 Answers

Hp director

uninstall and remove all the icons from your PC first than reinstall the driver from CD and run complete setup it works.

Feb 18, 2008 | HP 5590 ScanJet Flatbed Scanner

Not finding what you are looking for?
HP Scanjet 5590 Flatbed Scanner Logo

677 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers


Level 3 Expert

1089 Answers


Level 3 Expert

102366 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides