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Rowenta model dm 860 loose power cord

I have a Rowenta Luxe model DM 860. The power intermittently turns on and off when moving the power cable around. Can the power cord be replaced? There are two Torx screws on the bottom but the have a bump in the middle that prevents normal Torx screwdrivers from opening it. Can the power cord be replaced and/or is there an easy way to remove the bottom cover of the iron so I can see what is going on with the power cable? Do I need specialized Torx screwdrivers to get the cover off, and if so any idea where I can buy them?

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  • spamoakes Aug 03, 2009

    I was able to get the Torx safety bits on-line for a few bucks...thanks. Now I have the iron open. The power cord doesn't appear to be loose but I do see a bump inside the cord which presumably means the cable is coming apart inside. Any idea where I can buy a replacement power cable? It seems to have some plastic plug-in connectors on the end that I'm not sure if they can be reconnected to a new power cord. Anyway, any idea where I can buy replacement power cords, assuming it can be replaced? Thanks.

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Most high end appliances (like Rowenta Irons) are made so repairs like that can be done. I haven't played with that model, but I did replace a cord on my Norelco. The torx screwdrivers you are looking for can be purchased, and are often found at either specialty electronic stores (not the average Radio Shack), automotive stores and quite readily online. They are also known as Torx Security bits or Torx Safety bits. Most appliances are made with those screws to prevent the average person from having a go at trying to fix it, but, if you feel comfortable enough with the electronics (even just to look for a loose connection), the bits are available and usually at a fairly decent price.

Posted on Jul 22, 2009

  • VinnyDeath Aug 03, 2009

    Your best bet is to find a local appliance or power tool repair shop. They would have the parts to do it. Since I haven't cracked one of those open, I'm not totally sure how hard it is to work with the connectors, but your options may end up being cutting the cord (while unplugged, of course) at the bump to see what is loose, and if needed getting some wire splices from a local electronics or home improvement store (sometimes called crimps, they're a tubular piece that can be either crimped or soldered to join 2 pieces of wire together), and getting some electrical grade shrink seals to put over the splices (make sure you feed them over the wire before you put the crimps together, as they are tubes you just hit with some heat to shrink and insulate the bare metal connectors and wires) and another larger shrink for the cord.

    Your second option is to take it to a repair shop to have it done professionally. If you aren't totally comfortable with the process, it is probably best to have a professional do it, as you are working with enough electricity to cause serious harm.

    Option 3 is to call Rowenta and ask about replacement parts, such as the cord, and see if you can order it direct from them.

    Hope it helps, and if you have any questions about the process, just ask away.


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