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Posted on Jul 22, 2009
Answered by a Fixya Expert

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Whirlpool duet dryer control panel problem

Our duet is a similar model # to yours (GEW925) and we have the same problems. Sometimes the various settings work and sometimes they do not. Sometimes the dryer does not want to come on at all, but will eventually work on some settings. I cannot change the temperature setting - it just beeps at me! The dryer will sometimes just start up when I am trying to get it to go to a particular setting and have not yet pressed the start button. Does anyone know whether this can be fixed without having to call in a technician.

2 Answers

Anonymous

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  • Expert 55 Answers
  • Posted on Jul 22, 2009
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Hello.

The only thing you can do is replace the user interface on you unit. It has an intermittent sticking button on it. If you accidentally dislodge this mysterious bad button, it will work temporarily. You can go to www.sears.com and click parts direct. Enter your model number and click the control panel category. You will need the user interface board and not the main control. I hope this helps you out.

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  • Expert 108 Answers
  • Posted on Jul 22, 2009
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It sounds like you will need a new control panel. There are a number of places online that carry them.

http://www.repairclinic.com/SSPartDetail.aspx?s=t-GEW925-%3d%3dd651896ei1060819&PartID=1060819

is just one example, but you might be able to find a better deal by shopping around. These guys will let you return it if it turns out that it didn't fix the issue. Also, when you shop around, be sure to use the complete model number on the sticker inside the door of the unit. There are many different versions of the same model out there- every year Appliance companies come up with a new button to add and one to take away, so if you don't have the complete model number, the part may not fit.

Replacement is actually pretty easy.

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Whirlpool Duet Washer - Press and hold the END OF CYCLE SIGNAL button for 3 seconds.

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Kenmore Elite Washer - Press and hold the DRAIN/SPIN button for 3 seconds.

Kenmore Elite Dryer - Press and hold the AUTO DRY LEVEL button for 3 seconds.

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Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.
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