Question about GE (PSS26MSRSS) Side by Side Refrigerator

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Where does the heater go my freezer? it is

.i had to buy the heater for my GE freezer. but i do not know where it goes . does it go at the top or bottom of the freezer. a diagram would be good.

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  • Mike Smith
    Mike Smith May 11, 2010

    Model number ?

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  • Master
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The defrost heater goes inside the freezer behind the back pannel.

Posted on Jul 22, 2009

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GE Side by Side, Frost Free, model TFF19DWB, frost beginning to build up in the freezer, freezer not freezing, and fridge not cooling enough.


You have bad defrost heater. Remove the back wall of the freezer and use ahir dryer to melt all of the ice from the coils. Replace the heater that is at the bottom of the coils and you will be good to go. Should be able to get the heater from any appliance parts store. Melting the ice off the evaporators will buy you about 5 days of cooling which should give plenty of time to get the heater changed. Good luck and hope this helps.

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I would suggest fixing it . You only have 2 parts in the defrost system . A timer , and the defrost heater which comes with the bimetal , pt . # WR51X10031 .Most probable , is the defrost heater . You will need to remove the rear inside freezer panel , and defrost the coils with a hair dryer . After defrosting , 2 screws hold each ( 2 ) heater on , ant the defrost thermostat , just clips onto the top of the coils .

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1 Answer

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Due to the frosting up, The glass defrost heater broke. Any good tech knows this happens. The defrost heater must be replaced. If this is a GE side by side. The new replacement heater has dual elements. The standard heater that was put in them, was not large enough to defrost the coils fully. Replace heater and you should be fixed up. I would also replace the thermostat while you are in the freezer section they are only like 15 bucks and this way you will have a new defrost circuit.

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Hi: Your defrost heater or defrost timer is bad. There is an off chance your freezer or fresh food compartment are so full they block the airflow. If not full, Remove the food from the freezer, unplug the ref. and hit the back wall of the freezer with a hair dryer. Avoid plastic components as they will melt. When your defrost mechanism fails frost will form where it shouldnt and block the airway to the fresh food compartment. That's why the freezer still works. That will get you a week or two of fresh food getting cold. If your'e handy remove the back panel of the freezer at the bottom will be a glass tube with a metal coil in it. If the coil is broken buy the new defrost heater and install it. If not look for a defrost timer. Use the model number of the refrigerator to find the part. www.searspartsdirect.com will have a parts schematic to help you find out where the timer is located. There shipping is high so try to buy it locally. I hopes this helps, Jeff

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Freezer never cools consistently and compressor never goes off


I am posting this for the sake of curiosity. I want to know if it gets resolved.

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1 Answer

GE Refrigerator Series


Your Ice maker may have a defrost heater stuck and causing to much heat in the freezer. Feel around the bottom of the ice maker see if its warm Not too close it can burn you if its on all the time. If this is the trouble remove it and when you unplug it see if the temp goes back to normal in the freezer.

Please get back to me and let me know if this helped or you still have a problem. Please rate me accordingly and good luck.

Mar 13, 2009 | GE (PSS26MSRSS) Side by Side Refrigerator

1 Answer

Refrigerator side is not cold therfore it seems to be pulling from the freezer because it wont freeze


the freezer heater needs replacing, it goes bad often, it's inside the freezer after you remove the racks remove the back panel the heater is located at the bottom of the condenser. it's about $50.00.

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I'm in the process of fixing the same problem on a GSS22JEPDWW right now. There are several parts in the defrost circuit that I can tell:
1) Defrost Heater
2) DefrostThermostat
3) Temp Sensor (Thermistor)
4) Main Control Board
I've replaced the Defrost Heater (remove back panel of freezer section - it's a stainless steel bracket that has a glass bulb in it) and it still doesn't work. The main control card provides power to the heater 4 times every 24 hrs for 25 minutes or so to defrost the evaporator coils. If all items are working, you'll see water in the drip catch at the bottom inside of the freezer compartment. Better yet, pull the refer away from the wall for 24 hrs and check if water is gathering below the plastic drain on the right rear of the refer in the pan. The water drips into a pan and the fan for the condensor coil evaporates it. Go to the www.ge.com website and look in the service section to find the parts diagram for your refer. You can then get a part number to buy the parts you need from a local parts store or the Internet.
I just bought the thermostat a few minutes ago and will try that next. Heater was $37, thermostat was $15. Sensor is about $20 and the control card is $140 (you can find on line for $95). I'm going down that path. If none of this works, it'll be in the dump in a week.
I've learned on-line GE refers are bad news. The control cards can fail repeartedly, althoough mine has worked for over 4 years. But, I won't ever buy another one since refers should last at least 15 years in my book. After $200, it doesn't pay to throw more good money after bad. I'll keep you posted on my results.
TM

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