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Lisa Briscoe Posted on Jan 17, 2017
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I have a washing machine that when the washer drains and the rinse starts it stops and makes a humming sound and does nothing

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Steven Brandon

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  • Posted on Jan 17, 2017
Steven Brandon
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What kind of washer is it? Some of them will do that until so much water has been drained out of it then it will spin. If you would like to know a definitive answer on your washer then I will need the make and model. It is usually located behind the door or under the lid.

If you need further help, reach me via phone at https://www.6ya.com/expert/steven_a67ead41eb5fc62a

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The humming sound is coming from the drive motor running but unable to drive the agitator nor the basket to spin. The drive motor is definitely running as the drain function works because of the fact that drain pump is directly coupled with the rear spline of the motor. The drain pump works in either direction as long as the motor runs. The problem is obviously a broken motor coupler which transfers the mechanical energy of the motor to the transmission. The solution then is to replace the broken coupler. Click on the link below for the detailed step-by-step procedure in replacing the motor coupler.

Replacing Motor Coupler on Kenmore and Whirlpool Top-Load Washing Machines
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When the washer initially fills for the wash, is it only hot water entering the drum? Try switching the water temperature between hot and cold as it fills. If any of them show little or no water getting through, it sounds too easy but check to make sure water supply taps are on, and that the cold/hot fill hoses aren't reversed. Remove the fill hoses and check any of the screen filters for blockage (in the hoses and in the inlet water valve). When the machine stops and waits to fill but all you hear is a hum, it sounds like there is power going to the valve but water is not able to get through it.
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quite possibly the drain pump which would cause it to stick in rinse cycle. the humming noise you heard is probably the drain pump powered up but jammed. likely cause is a foreign object stuck in the pump impellor - main culprit is bits of bra wire. take the pump to pieces and extract whatever is jamming it.
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