J6410 HP PRINTER SAYS REMOVE RIGHT CARTRIDGE AND REPLACE cartridge no 350xl black CANOT USE PRINTER UNTILL IT IS FIXED NEAD HALP

Good luck, .........................................Pete

Follow these instructions when you need to replace print cartridges.

• Everyday printing: Use a black cartridge along with a tri-color cartridge.
• Color photos: Use a photo cartridge along with a tri-color cartridge.
To replace the print cartridges
1. Make sure the HP All-in-One is on.
CAUTION: If the HP All-in-One is off when you open the print cartridge door to
access the print cartridges, the HP All-in-One will not release the cartridges for
changing. You might damage the HP All-in-One if the print cartridges are not
docked safely when you try to remove them.
2. Make sure you have letter or A4 unused plain white paper loaded in the input tray.
3. Open the print cartridge door.
The print carriage moves to the far right side of the HP All-in-One.
4. Wait until the print carriage is idle and silent, and then lightly press down on a print
cartridge to release it.
If you are replacing the tri-color print cartridge, remove the print cartridge from the
slot on the left.
If you are replacing the black or photo print cartridge, remove the print cartridge from
the slot on the right.
1 Print cartridge slot for the tri-color print cartridge
2 Print cartridge slot for the black and photo print cartridges
5. Pull the print cartridge towards you out of its slot.
6. If you are removing the black print cartridge in order to install the photo print cartridge,
store the black print cartridge in the print cartridge protector or an airtight plastic
container.
7. Remove the new print cartridge from its packaging and, being careful to touch only
the black plastic, gently remove the plastic tape by using the pink pull tab.
1 Copper-colored contacts
2 Plastic tape with pink pull tab (must be removed before installing)
3 Ink nozzles under tape
CAUTION: Do not touch the copper-colored contacts or ink nozzles. Also, do
not re-tape the print cartridges. Doing so can result in clogs, ink failure, and bad
electrical connections.
8. Hold the print cartridge with the HP logo on top, and insert the new print cartridge into
the empty cartridge slot. Make sure you push the print cartridge in firmly until it snaps
into place.
If you are installing the tri-color print cartridge, slide it into the left slot.
If you are installing a black or photo print cartridge, slide it into the right slot.
9. Close the print cartridge door.

First, turn the printer on. Open the print-carriage access door by pulling it forward. The print carriage moves to the far right side of the HP All-in-One. Wait until the print carriage is idle and silent, and then lightly press down on a print cartridge to release it. If you are replacing the tri-color print cartridge, remove the print cartridge from the slot on the left. If you are replacing the black or photo print cartridge, remove the print cartridge from the slot on the right Pull the print cartridge toward you out of its slot.
Now we're ready to install the new cartridge. Remove the new print cartridge from its packaging and, being careful to touch only the black plastic, gently remove the plastic tape by using the pink pull tab. Slide the new print cartridge forward into the empty slot. Then gently push on the upper part of the print cartridge forward until it clicks into the socket. Close the print-carriage access door.

Checking the ink levels

1. Open the HP Director .
2. Click Settings , point to Print Settings , and then click Printer Toolbox .
3. After the Printer Toolbox opens, click the Estimated Ink Level tab.
4. For information on obtaining replacement cartridges, click Print Cartridge Ordering Information .

Replacing the print cartridges

1. Make sure the HP all-in-one is on. WARNING: If the HP all-in-one is off when the print-carriage access door is lifted to access the print cartridges, the HP all-in-one will not release the cartridges for changing. Damage may occur to the HP all-in-one if the print cartridges are not docked safely on the right side when you try to remove them.
2. Open the print-carriage access door by lifting from the front center of the device, until the door locks into place. The print carriage is on the far right side of the HP all-in-one. 1 - Print carriage access door 2 - Print carriage
3. When the print carriage is idle and silent, press down on the end of each cartridge to snap it out of the carriage. If replacing the tri-color print cartridge, remove the print cartridge from the slot on the left. If replacing the black or photo cartridge, remove the print cartridge from the slot on the right. 1 - Print cartridge slot for the tri-color print cartridge 2 - Print cartridge slot for the black and photo print
4. Gently pull the print cartridge toward you, out of its slot.
5. If removing the black print cartridge to install the photo or gray photo print cartridge, store the black print cartridge in the print cartridge protector.
6. Remove the new print cartridge from its packaging and, being careful to touch only the black plastic, gently remove the plastic tape by using the pink pull tab. CAUTION: Do not touch the copper-colored contacts or ink nozzles. Touching these parts can result in clogs, ink failure, and bad electrical connections. 1 - Copper-colored contacts 2 - Plastic tape with pink pull tab (must be removed before installing) 3 - Ink nozzles under tape
7. Slide the new print cartridge forward into the empty slot. Push the print cartridge forward until it clicks into place. If the print cartridge you are installing has a white triangle on its label, slide the print cartridge into the slot on the left. The label for the slot is green with a solid white triangle on it. If the print cartridge you are installing has a white square or a white pentagon on its label, slide the print cartridge into the slot on the right. The label for the slot is black with a solid white square and a solid white pentagon on it.
8. Close the print-carriage access door.

Changing an HP Ink Cartridge

1

Open the lid of the printer. Depending on the model, there will be two cartridges on the right, one for black and one for color.

2

Find the cartridge that is running low on ink. The black cartridge will be in black, the color cartridge will have a patch of color (usually green) on it.

3

Pull down on the black clamp that is holding the cartridge in place and slide out the used cartridge.

4

Open the package of the new ink cartridge. Remove the protective tape and slide the new cartridge into the printer.

5

Snap the black protective case back into place and close the lid.

techbelkin

1. Prepare the replacement cartridge by pressing down and back on the top of the protective plastic, then sliding the cartridge out.
2. Set both the cartridge and empty cartridge protector aside.
3. Turn on your printer and lift the access door until it locks into place. The print carriage will move to the center.
4. Once the print carriage has stopped moving, raise the latch to release the empty cartridge. 5. Remove the empty cartridge by pulling towards you. If you are replacing the tri-color cartridge and need to remove the black ink cartridge temporarily, use the empty cartridge protector to hold it. 6. Hold the replacement cartridge by the sides and remove the black plastic tape. 7. Insert the replacement cartridge into the appropriate slot (left for tri-color, right for black) until it snaps into place. 8. Pull the cartridge latch towards you and press down until it snaps into place. 9. Close the access door. -------
You may also download and refer to it's product manual :-
http://h10032.www1.hp.com/ctg/Manual/bpu73527.pdf
and
http://h10032.www1.hp.com/ctg/Manual/bpu73554.pdf

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Buy a New model of printer... not that HP 4385... it so cheap yah...

http://www.shopping.hp.com/webapp/shopping/supplies_model.do?product_code=CC210A&jumpid=oc_R1002_USENC-002_HP%20Photosmart%20C4280%20All-in-One%20Printer&lang=en&cc=us

The 350XL cartridge is not listed on the website for your c4280 printer.

These types of severe cartridge errors (i.e. "refer to documentation" / "incompatible cartridges", "print cartridge(s) problem", "cartridge in wrong slot", etc.) typically indicate the internal micro-electronics of the HP #74/75 cartridge are damaged. The cartridge's electrical wire runs at rear and lower side of the ink cartridge, are very delicate and are somewhat susceptible to ink attack over time, which can lead to premature failures. In addition, the older the cartridge the higher the chance of an internal electrical failure. I suggest you first run a 'Tap 41' diagnostic test to check cartridges electrical health (this is a forced test); you may also bypass the error (temporarily) on most models which use HP 74/75 cartridges. Refer to Inkjet411 youtube videos below:

HP 74, 75, 74XL, 75XL Cartridges - Solving Errors & Warnings: http://www.youtube.com/watch?v=C5ISTGyScWU

HP Photosmart C4200-C4500 and C5200-C5500a Printers - Diagnostic Tap 41 Test: (verifies electrical health of ink cartridges): http://www.youtube.com/watch?v=8fE-IM4AVMc

HP Photosmart 4200-4500 5200-5500 Printers -Cartridge Error Bypass (HP 74-75 Cartridges):

http://www.youtube.com/watch?v=UDxRkAGOJaI

HP Officejet J5700/J6400 Printers -Cartridge Error Bypass (HP 74-75 Cartridges):

http://www.youtube.com/watch?v=3X3_D90SSq4

Ink Refilling & Cartridge Care Tips - Everything you need to know: http://www.youtube.com/watch?v=FnXoDIblpdU

I was getting this same VERY unhelpful error and the only thing that solved it for me was to buy another genuine HP black cartridge (350XL). As soon as I put it in, it cleared the error and sprang to life. As a matter of interest, before this happened, the HP Toolbox utility was also saying that the old cartridge was nearly empty. So why on earth doesn't the printer tell you the same thing??? Come on HP - get your firmware sorted. Disappointed.