Question about Dacor DMT2420SS Microwave Oven
The power went out @ 8 am this morning, returned by noon (I was out) my 4-yr-old Dacor microwave's control panel is now a blank white and the light does not come on when I open the door. The Dacor wall oven below it is working fine. I called Dacor and was told that the control panel was probably damaged due to a power surge, but to first turn off the fuse for 30 sec or so, turn it back on and maybe that will correct it. It didn't. Is the control panel damaged? How easy/difficult is it to replace the control panel? Is it necessary to have a surge protector installed at this outlet - new construction and the oven is built into the cabinetry? Thanx!!
It is the CPU/display assembly that has a problem.
We regularly repair such control units for customers nationwide by mail for $39.95 postpaid in about a week or so with a one-year guarantee.
In my professional opinion, there are weaknesses in both the design and manufacturing.
Our proprietary modifications and repairs are designed to not only repair these, but prevent them failing again.
We have the service / repair manual for this model and have uploaded it to our site here for free download to help you with disassembly.
Please tell your builder about us.
Feel free to contact me directly (and please remind me of your full model number from the tag on the unit) for more information & help.
We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.
William E. Miller, AS-EET
Posted on Jul 25, 2009
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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