Question about Microsoft Xbox 360 Console

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Suspended for payment

Yeah but thats for a credit card,what if you have an xbox live 12 month card?

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  • Anonymous Mar 15, 2014

    credit card for payment changed

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It sounds like you need to buy a new live card to continue subscription to the service though I don't entirely understand your question.


Benjamin

Posted on Jul 21, 2009

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1 Answer

How do i renew xbox live account


If you have a valid credit card you may subscribe it directly from your console.

You can also purchase Xbox Live Gold subscriptions online via credit card or Paypal. You can get it at Amazon (Xbox Live 12 Month Gold Membership Online Game Code) and other sites.

You may activate your purchased code either through your console or online (https://account.xbox.com/en-US/PaymentAndBilling/RedeemCode?xr=mebarnav)

Feb 22, 2015 | Microsoft Xbox Video Game Consoles & Games

1 Answer

How to cancel xbox live


If you are on a recurring payment subscription with xbox live using a credit card, you can cancel it by following the steps on this link: http://support.xbox.com/en-US/my-account/xbox-live-membership/cancel-xbox-live-gold-subscription

If you are wanting to cancel it immediately, you must contact xbox support, however you will not receive a refund for unused months already paid for.

Jan 19, 2014 | Video Game Consoles & Games

1 Answer

When i try to sign in to xbox live it says my profile is suspended due to payment option problem. i can then update my billing and card info but still won't let me connect? help


You must make your valid Credit Card as primary, if you still have an old card then it will not let you log in. go to xbox.com and sign in and select billing.

Thanks


www1RepairStop.com

Sep 08, 2011 | Microsoft Xbox 360 Console

3 Answers

Ummm i got suspended due to my payments but my mom got a new card how do i fix it


Change payment for an Xbox LIVE membership

Xbox LIVE purchases and membership renewals are charged to the payment option that is associated with your Xbox LIVE account. Use the following steps to add or change a payment option that is associated with your Xbox LIVE account. If you want to remove a payment option, please see Remove an Xbox LIVE payment option.
Show all Console steps: Add or change a payment option

  1. Sign in using your Xbox LIVE gamertag.
  2. Go to My Xbox, and then select your avatar.
  3. Go to Account Management, and then select Manage Account. profile_mngacctgold.jpg
  4. Go to Your Memberships, and then select the membership that you want to change (for example, Xbox LIVE Gold). profile_acctmgmtgold.jpg
  5. Select Change Payment Options. profile_chgpaymentopt.jpg
  6. Do one of the following:
    • Select Add Credit Card to add a new credit card.
    • Select Add PayPal for information about how to add a PayPal account at xbox.com/accounts. PayPal is not available in all regions. For a list of supported regions, please see Using PayPal with your Xbox LIVE Account.
    • To edit an existing payment option, select the payment option.
    profile_paypal.jpg
Computer steps: Add or change a payment option You can also you can add or edit Xbox LIVE account information using the Microsoft Billing and Account Management website. Here's how:
  1. On a computer, go to https://billing.microsoft.com, and sign in using the Windows Live ID (email and password) that is associated with your Xbox LIVE account.

    Note If you don't know your Windows Live ID or password, please see Manage your Windows Live ID.
  2. Click Go to personal information. billing_acct_overview.gif
  3. To change a payment option, click View/Edit next to the payment type that you want to change. billing_personalinfo.gif
  4. Now you can add or edit a payment method.

    Edit a payment
    Click Edit payment method information and update your payment information. billing_editpaymethod.gif
    Add a payment
    Click Use a different payment method to add a new payment method and follow the on-screen instructions. billing_usediffpaymethod.gif

Jul 21, 2011 | Video Game Consoles & Games

1 Answer

When I try to buy a Video Game on my Xbox by using Xbox Live MarketPlace once i choose my credit card payment and try to download I get a Error Code 80153021 Saying Xbox Live was unable to retrieve...


I have had this problem for a long time, up until recently I have figured it out. Here are some steps you can try.
1.Microsoft takes about 12 hours to process your credit card information, so wait until then.
2.Go buy Microsoft Point Card at Best Buy, Gamestop, or try your local Video Game Store.
3.Try rebooting your router, by unplugging the power cable for 10 seconds and plug it back in.

Nov 07, 2010 | Microsoft Xbox 360 Console

1 Answer

Suspended account due to payment options as card had expired.


Go to the xbox live website and sign in with your email and password which should direct you to your gamertag and there should be payment options to renew the credit card subscription or purchase the month cards at a store like Gamestop or Walmart. Xbox.com

Oct 16, 2010 | Microsoft Xbox 360 Console

1 Answer

Please help =[


ahhh this happend to me
the email is the account u registered the email with
and its not on www.billing.microsoft.com
its on http://www.xbox.com this usally means that u where paying by a credit card?... what you gotta do is get another credit card and add it, otherwise your account will be suspended for about 3 months before your able to get it back.

Sep 25, 2009 | Microsoft Xbox 360 Console

1 Answer

Xbox LIVE


Either go to Xbox.com and sign into your account that way. Which I hope you registered your account with an email or password if you didn't then you wont be able to sign in. I always buy the 1 year + 1 month free cards that is like 45 bucks from my local gaming store which is very helpful. If you can't find a way to sign in and change the information to the other credit card then Im afraid you will have to make a new gamertag.

Mar 14, 2008 | Microsoft Xbox 360 Console

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