Question about Xerox Phaser 8400 Laser Printer

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Xerox 860 I ran the utility to remove light stripes and now I have the following error and can't do anything with the printer. 15,001.42:200088. Is there anything I can do to fix it? I have two other machines for parts. Thanks AL

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Re: xerox 860

The drum thermistor appears to be open. Replace the
drum-temperature sensor

Posted on Nov 28, 2007

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Re: xerox 860

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1 Answer

Blue color appears pinkinsh/now stripes and smudging

Are you using third party ink? make sure your ink is xerox OEM. This will clogg up the inkjets and ruin the print head for ever, If you have always used the third party ink then you might want to get a new print head. . If you have used xerox ink then It sounds like the magenta reservoir has spilled over the cyan. This is caused by moving the printer and not waiting for the cool down procedure. Also you might want to change the print head wiper. If the print head wiper is over used it won't clean the print head properly and what that causes is for ink to build up and causes smudge. also make sure the drum maintance kit is still in good shape. (its the yellow roller on the right side of the printer. Well hopefully this helps .

Nov 20, 2009 | Xerox Phaser 8400 Laser Printer

1 Answer

Error 15 004 45 37888

From the service manual:

Most likely cause is a failed drum heater. The head to drum gap
should only be checked or adjusted on the Phaser 840. The
Phaser 850, 860, and 8200 have a pre-adjusted head.

In other words, you need to replace the drum heater.

Thanks and please take a moment to rate as fixya.

Mar 13, 2009 | Xerox Phaser 8200 Laser Printer

1 Answer

Phaser 860. I replaced maintance kit and it came up with sevice a


--> The yellow ink sticks are jammed.
Open the ink loader and ensure that the yellow ink sticks are able to slide in the ink loading chute. Remove any broken of partial ink sticks. And use the link below for any other problems you may have.


Mar 08, 2009 | Xerox Phaser 8500/DN Printer

1 Answer

Where in Belgium Europe can I find Heating halogen ligths for a 8200 phaser printer.On the old continent we use 220 volts. Xerox asks 200? plus a heavy repair fee ... Thanks for help

If you are able to do the repair yourself, then remove a lamp from the preheater assembly and look at the voltage and wattage on the bulb itself...on some there is also a lamp part number.

you can also order a repair kit from e-bay. The same lamps are used in the Phasers 840, 850, 860 & 8200

Here are 2 links that have what you need (if the internal voltages for the printer are the same in europe as in usa):

Dec 14, 2008 | Xerox Phaser 8200 Laser Printer

1 Answer

Dark streaks


You need to remove the maintanence kit and clean the wiper blades there and where the paper comes out of the machine at the top. See below and check when your maintenance kit runs out and how to replace it!,/?St=389,E=0000000001343282793,K=7185,Sxi=9,Case=obj(947),/?St=389,E=0000000001343282793,K=7185,Sxi=9,Case=obj(1031)

Nov 03, 2008 | Xerox Phaser 8500/DN Printer

1 Answer

Phaser8560 mfp cyan jets clogged

Not really, The print head has most likely failed and in need of replacement.
That machine comes with a 1 year on site warranty. If its less than a year old, call Xerox, they will repair it on site.

Oct 02, 2008 | Xerox Phaser 8560MFP Laser Printer

1 Answer

Xerox 2424 Print head not parked

A copule of things cause that.
Here are the main 2.
On the left frams looking from the front, with the covers off, there is a 1 inch square stainless steel print head block that is located about 2/3s of the way back , near the bottom of the frame. Look at that and see if there is ink built up in that block , also under and around the block. If so remove the spring holder thats over the block and take channel lock pliers and remove that block. It may be very stiff. To clean soak it in hot water to soften the ink and clean that block, the shaft and all the remaining ink under the block you can remove. Once you return the machine to working order, take a level and out in on the glass. Make sure it is LEVEL front to back and side to side.
Number 2 is the print heasd wiper is stuck to the print head. That requires removing the scanner/document feed assembly, the side covers, the upper rear cover and the ink loader assembly,( where you put the ink sticks). Once you remove that you have access to the print hear drum area. If needed carefully pry the wiper from the print head and return to service. That blade will stick if the machine is not properly shut down.
I strongly suspect the machine is not level and when you ran the cleaning mode, it sucks all the ink out of the print head. Most likley while that ink was dropping into the tray, it ran out the back of the tray.

Sep 10, 2008 | Xerox WorkCentre C2424DN All-In-One Laser...

1 Answer

Xerox Phaser 8400N Printing Stripes

When you go into the eliminate light stripes there is also a mode called Jet Substitution. You can sometimes bypass the bad jets.
If that does not work then the print head will most likely need to be replaced.
You can replace the printer for less than the cost of a print head normally..

Jul 08, 2008 | Xerox Phaser 8400 Laser Printer

1 Answer

Xerox Phaser 8400 light stripes

Your print head is in ned of replacement.
If you have done all you have, not much more that can be done.
You can try running that eliminate stripes a few times, and also in that area try the Jet Substitution, and see if you can open new jets to bypass the blocked ones.
after that, your print head would need to be replaced.
Wish I had a better and cheaper answer.

Jul 08, 2008 | Xerox Phaser 8400 Laser Printer

2 Answers

Phaser 860 error code 07.003.45:116163

It is a print head tilt error.
Most likely ink is in the stainless steel pivot block at the bottom of the print head.
Also the printer could have been unplugged and the cleaning blade is stuck to the print head.
Or a cable is binding the print head movement.

Nov 12, 2007 | Tektronix Phaser 860DP Thermal Printer

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